Assistant Center Manager

Job Summary
The Assistant Center Manager supports all daily operations within the branch and plays a key role in
ensuring excellent service for clients, associates, and internal teams. This role partners closely with
the Center Manager to drive recruiting efforts, oversee workforce management, support client
relationships, and maintain operational excellence. The Assistant Center Manager helps lead branch
performance by supporting staff, improving processes, and contributing to a high-energy, people-
focused culture

Primary Responsibilities and Duties

Branch Operations & Support
Assist the Center Manager with daily branch operations, scheduling, workflow management,
and team coordination.
Help oversee staffing fulfillment, onboarding, I-9 compliance, E-Verify processing, and
ensuring accurate documentation within the ATS.
Maintain strong communication with associates and clients to support ongoing staffing needs
and production requirements.
Help manage attendance, performance tracking, disciplinary documentation, and
replacement staffing when needed.
Support safety initiatives, incident reporting, and workers' compensation processes.
Recruiting & Talent Management
Assist with sourcing, screening, interviewing, and selecting qualified candidates for client
assignments.
Maintain a consistent pipeline of candidates through job postings, recruiting events,
outreach, and community networking.
Conduct orientations, new-hire paperwork, and worksite introductions to support a smooth
onboarding experience.

Client Relations & Service Delivery
Support the Center Manager in maintaining strong client partnerships and communication.
Participate in onsite visits to ensure satisfaction, address concerns, and understand workforce
needs.
Help identify opportunities to expand services within existing accounts.
Administrative & Reporting
Assist with maintaining accurate documentation, reporting, and compliance across all branch
processes.
Generate reports on fill rates, attendance, retention, and other performance metrics as
requested.
Support payroll preparation by ensuring accurate timekeeping and associate information.

Required Qualifications
• 1-2+ years of experience in staffing, recruiting, HR, customer service, or a fast-paced
operations role.
• Strong communication and interpersonal skills with the ability to build relationships with
associates and clients.
• Excellent organizational skills and attention to detail.
• Ability to multitask effectively and adapt quickly in a high-volume environment.
• Proficiency in Microsoft Office and general computer applications.

Preferred Qualifications
• Experience in light industrial staffing or workforce solutions.
• Familiarity with ATS platforms such as iSolved, PrismHR, or similar systems.
• Previous experience in a leadership or supervisory role.
• Bilingual (English/Spanish) a plus.
• Knowledge of basic HR practices, onboarding, I-9 compliance, and safety standards.

Compensation & Benefits
Salary (Exempt): $55k-$60k
Bonus: Monthly variable compensation based on performance
Paid Time Off (PTO): 15 days per calendar year (January-December)
Insurance: Health, Dental, and Vision coverage offered
Retirement: Company-matched 401(k) plan

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