Installer Installation

Welcome! The Installer IV uses practical knowledge to complete moderately complex projects and assignments within the Installation family. Helps train or mentor less experienced employees. Works under general direction. Location Address: 5301 Holland Dr, Beltsville, MD 20705 Key Responsibilities Works under the direction of the Field Supervisor or General Manager to install HVAC equipment and accessories in the customer’s home. Installs heating, air conditioning, ventilation, and refrigeration equipment, as well as accessories, in accordance with company requirements and manufacturer specifications. Performs limited diagnostics as needed. Designs, fabricates, and installs various ducts and duct fittings as required. Performs start‑ups on air conditioning and heating systems and other components. Delivers excellent customer service and sustains high levels of customer satisfaction. Promotes products and services to the customer. Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visits. Responsible for delivery and removal of equipment needed to complete the installation work. Ensures company property, vehicles, and tools are properly used, maintained, and accounted for. Completes all paperwork in a neat, accurate, thorough, and timely manner. Collects payment from customer. Represents the company professionally, honestly, and ethically in all business matters and concerns. Ensures the installation vehicle is clean and neat both inside and outside in keeping with the company’s professional image. Follows standard procedures and processes, ensures that the company vehicle is properly stocked, returns defective warranty parts to branch, and orders/replenishes vehicle stock as needed. Might be responsible for completing material requisition forms and related administrative activities. Assists the Field Supervisor or General Manager with site supervision, planning, and estimating. Assists the Field Supervisor or General Manager with completing quality audits on selected installations to ensure superior performance, quality, and customer satisfaction. Trains other installers in technical skills and company procedures, as assigned. Performs similar or other duties as needed or assigned. Desired Skills and Qualifications High school diploma or GED with additional training and 6+ years experience in HVAC. Technical training and certification required. Must possess all valid licensing or certification as required by federal, state, provincial, or local laws or regulations for the geographical work area. EPA and safety certifications required. Proficient in the fundamentals of heating, air conditioning, ventilation equipment, and related accessories. Advanced skills at installing HVAC equipment and accessories. Proficient in layout and installation requirements of duct work and fittings. Advanced mechanical aptitude and the ability to operate all necessary tools and equipment. Proficient in reading wiring diagrams and troubleshooting electrical, refrigerant and duct system problems. Can properly start up and balance airflow and align belts and pulleys on all systems with little to no supervision. Installing electronic air cleaners, refrigeration systems, hot water systems, steam boilers, humidifiers, and related equipment with minimal supervision. Ability to calculate heat gain and loss on buildings using approved methods. Effective communication skills to resolve customer issues, complaints, or concerns. Effective and efficient time‑management and organizational skills. Valid driver’s license with acceptable driving record. Available to work flexible hours and on‑call shifts as needed. Physical ability to stand, walk, climb ladders and attic stairs, and maneuver in attics, basements, and crawl spaces to access HVAC units. Can continually climb, balance, stoop, kneel, crouch, or crawl as required. Can work in a variety of environmental conditions, including hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas. Can safely climb 300lb load‑capacity rated ladders with a 30lb tool belt. Vision sufficient for close, distance, and peripheral tasks with normal depth perception. Can lift up to 75 pounds and carry items weighing up to 50 pounds. Company Perks and Benefits Top Pay for Top Performers, including incentive and bonus opportunities. Generous PTO: 24 paid days off within the first year (vacation, personal holidays, and national holidays). 29 paid days off after the second year of employment. Ample advancement and career‑growth opportunities across the U.S. Company‑sponsored Medical, Dental, and Vision Insurance. Company‑provided smart phone, tablet, uniform plan, and tool replacement program. Internal Training Academy for skill development. Best‑in‑class 401(k) Retirement Savings Plan with company matching contributions. Company‑paid employee life insurance with options for the employee and family. Short‑term and long‑term disability insurance options. Supplemental benefits: legal advice, pet insurance, and health advocacy programs. Annual Compensation Range: $76,500.00 - $97,500.00 + Incentive Opportunity Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts. Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. #J-18808-Ljbffr Service Experts