Remote Customer Support Specialist

The Helmsman Group LLC is seeking a Customer Care Representative for a remote, customer-focused role. You will act as the first point of contact, handling inquiries via phone, email, and chat, and provide clear guidance to resolve common issues. Ideal candidates have 1–3 years in customer service, strong communication, and the ability to document interactions accurately. You will troubleshoot basic problems and escalate complex cases while maintaining SLAs. #J-18808-Ljbffr