Quality Manager

Job Description

Job Description

Job Title: Quality Manager Job Description

Under the guidance of the Director of Quality, the Quality Manager will collaborate with various functional areas such as manufacturing, engineering, sales, human resources, and finance. The primary goal is to ensure that products and processes comply with ISO9001, ISO13485, FDA, and other regulatory standards.

• Prioritize, schedule, and delegate work assignments while directly supervising quality technicians to ensure conformance to customer product specifications, standards, and regulatory requirements.
• Communicate with customers regarding issues, requests, and new product introductions.
• Host customer and regulatory audits.
• Manage the material review board process, part production approval process (PPAP), first article inspection, internal audit schedule, quality team’s work hours, calibration schedule, quality control plans, and receiving inspection.
• Assist in measuring parts requiring first article, in-process, and final inspection using a Romer Arm, Microview, CMM, or other metrology equipment as necessary.
• Oversee the review and creation of control plans on prototype builds.
• Assist in establishing and implementing quality procedures, specifications, testing procedures, and standards for raw materials, in-process, and finished products.
• Process customer returns and facilitate closure of non-conformance cases with the customer.
• Communicate the voice of the customer plant-wide.
• Develop training curriculum and train employees in quality-related practices and system requirements.
• Analyze internal and customer return/complaint data to identify corrective and preventive actions.
• Participate in cross-functional teams to support continuous improvement projects to enhance quality and productivity.
• Coach problem-solving techniques such as 5 why, fishbone, Pareto, and 8D methods.
• Use capability studies and gage reproducibility and repeatability along with Six Sigma methods to analyze process and measurement variations.
• Manage complaints, CAPA, and non-conforming products per applicable ISO 9001 requirements.
• Manage inputs and KPI metrics for management review processes per ISO 9001 requirements.

• Root cause analysis
• Quality management
• Metal fabrication
• PPAP APQP
• Quality audit
• ISO standards

• Experience in manufacturing, preferably in a leadership role
• Experience programming and using coordinate measuring equipment
• Proficiency in using handheld gages such as calipers, micrometers, and thread gages
• Experience in problem identification, resolution, and prevention
• Preferred experience in Six Sigma, ISO, and FDA standards
• Experience with low-volume, high product mix fabrication processes such as punch press, laser cutting, progressive die stamping, forming, hardware insertion, welding, and metal fabrication

The role involves working closely with different departments to ensure compliance and quality standards. The position requires the use of various metrology equipment and tools. The work environment encourages continuous improvement and problem-solving to maintain high-quality standards and productivity.

This is a Permanent position based out of Milwaukee, WI.

The pay range for this position is $90000.00 - $100000.00/yr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

401k, health, dental, vision

This is a fully onsite position in Milwaukee,WI.

This position is anticipated to close on Aug 28, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on ziprecruiter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.