CARRIER SALES REP - Logistics
SOAR TRANSPORTATION
Job Description
Job Description
**Commission Eligible Position**
POSITION SUMMARY
As a Carrier Sales Representative, you will work with our network of trucking carriers and build new partnerships to move freight efficiently and cost-effectively. You’ll monitor market pricing, secure reliable capacity, and coordinate the movement of specialized loads.
KEY RESPONSIBILITIES
- Negotiate rates with carriers to maximize profit
- Source, secure, and schedule carriers to pick up and deliver freight on time
- Dispatch drivers and provide accurate load details, directions, and requirements
- Manage carrier issues, resolve problems, and handle accessorials or discrepancies
- Maintain strong working relationships with carriers, customers, and internal teams
- Prospect new carriers and grow SOAR Transportation’s carrier base daily
- Track and document available equipment, preferred lanes, and carrier capabilities
- Review carrier credentials to ensure compliance with company standards
- Send rate confirmations and verify receipt
- Communicate capacity needs and opportunities to sales and business development
- Support new team members and contribute to process improvements
- Ensure all booked loads are fully covered before end of day
- Maintain company, employee and customers confidentiality
- Maintain proper attendance and punctuality to ensure that the department is operated in an efficient and cost-effective manner
- Through words and actions support SOAR Transportation's mission, vision, and values; furthermore, actions and decisions will align with organizational guiding principles.
- Follow all work rules as written in the company handbook and company policies and procedures or as communicated by the company Human Resources Department.
- Perform other duties as assigned.
QUALIFICATIONS
- High school diploma required; some college preferred
- 1–2 years in sales, customer service, or carrier sales/brokerage preferred
- Strong communication, negotiation, and problem-solving skills
- Ability to work in a fast-paced, deadline-driven environment
- Experience with specialized transportation or hazmat (preferred)
- Proficient with computer systems and quick to learn new tools
- Driven, competitive, and committed to continuous improvement
- Effective multitasker with sound decision-making abilities
KPI’s – these metrics will be fluid as market conditions move
- Total Calls: 80 calls per day
- Outbound Call Time: Minimum required daily call hours (2 hours) (tracked and reviewed)
- Carrier Offers: 20 offers per day -Future target: 30 offers per day as efficiency and pipeline improve
- Bookings: 10 bookings per day
- Carriers Added: 20 new carriers per day
- BDAT Performance: Maintain a minimum 70% BDAT score (buying freight below DAT benchmarks)
$23.47 - $38.62 per hour
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