Front Desk Clerk-Crowne Plaza Virginia Beach, VA

Greenwood Hospitality Group - 4453 Bonney Road - Responsibilities: Greet and welcome guests upon arrival, providing a warm and professional first impression.; Manage guest check-in and check-out processes efficiently using the hotel's property management system.; Handle guest reservations, cancellations, and modifications accurately and promptly.; Respond to guest inquiries, requests, and complaints with professionalism and a solution-oriented approach.; Coordinate with housekeeping, maintenance, and other departments to ensure guest needs are met.