Paraplanner

The Titan Group provides a broad range of services across the wealth value chain, from financial planning and investment management to platform, trading, settlement, and custody services. We are interested in speaking with individuals based in Newcastle for this position. The main purpose of this role is research and writing of advice reports, support training and development of the team, and maintenance of paraplanning tools and reference material. We offer a competitive hybrid working pattern for this Senior Paraplanning role. As part of your senior role within paraplanning you will provide support to the team manager as required, deputise during periods of absence, coach, mentor, or train the team, and be a model of excellence. Responsibilities Draft suitability reports with guidance from the Financial Planner, in accordance with all compliance and departmental requirements. Liaise with the Financial Planners to ensure all information received is complete and accurate for advice to be given. Assist in interpreting the adviser’s client meeting and prepare suitable recommendations with a high level of accuracy and care. Provide guidance to advisers on aspects of specific cases to support good consumer outcomes. Ensure that the customer experience follows the Group’s defined standards and TCF is always maintained. Ensure that all relevant research, client support and compliance and systems processes are observed to maintain excellent data quality and compliant performance in the job role. Update workflow records to facilitate the production of accurate management information in a timely manner. Manage workloads as required and liaise with Line Manager to highlight over/under capacity; ensure relevant workflows are up to date. Follow and promote best practice for all adviser support and client‑facing processes, ensuring consistent process and output quality. Ensure effective communication with CS, advisers, and other colleagues to ensure a great customer experience. Run own case load efficiently, keeping all own case records and files up to date to departmental standards. Obtain data for existing policies/schemes of clients, analyse/research the information provided using appropriate software programs. Obtain illustrations and key features documentation to support recommendations to clients. Maintain technical knowledge and general industry knowledge. Provide coaching, mentoring, or training support for Paraplanners. Be a model of excellence and adhere to Group processes. Proactively identify opportunities to improve paraplanning process. Critical Skills Excellent written and oral communication skills. Methodical and highly organised. Accurate with good attention to detail. Complex problem solving. Coaching and mentoring. Ability to liaise with colleagues in an articulate and pleasant manner. High degree of numeracy. Enthusiasm. Accuracy. Ability to work under pressure and manage own workload. Ability to work as part of a team and to learn new skills/knowledge. Excellent standard of written and verbal communication. Good decision‑making skills. Analytical mind and excellent attention to detail. Excellent time‑management skills with the ability to work to deadlines. Experience Required 1+ years’ experience in a paraplanning role in a similar environment. Level 4 Diploma in Financial Planning. Experience of working with IT systems that support this service. High level of technical knowledge across the full range of advice. High‑level understanding of FCA COB rules. Benefits Competitive salary. Private Medical Insurance post probation. Attractive Employee Pension Scheme (7.5% employer & minimum 3% employee). 25 days Annual Leave (plus buy and sell up to 5 days). Office Christmas close (3 days). Life Assurance. Health cash plan. Hybrid working. Discretionary performance‑related bonus. Employee Assistance Programme. And lots of flexible benefits to choose from. The Titan Wealth Group is firmly committed to fostering an inclusive and equitable environment for everyone who works with us, regardless of race, age, gender, sexual orientation, religion, physical ability or disability, or political affiliation. We believe that having a diverse team allows us to create the best possible outcomes for our clients and team members. We strive to provide equal opportunities in all aspects of the workplace with respect to recruitment and career advancement, pay and benefits, training and development opportunities, and other job‑related activities. #J-18808-Ljbffr