Service Technician - Set Up Technician

Job Description

Job Description

Description:

Who We Are

United Ag & Turf NE is a John Deere Dealership with multiple locations across the Northeast. We service customers in a variety of industries such as commercial, construction, agricultural, as well as consumers. United Ag & Turf strives for exceptional customer service throughout all our locations and departments including parts, sales, and service.

United sees an incredible opportunity in the Northeast to continue to expand the John Deere brand. We will continue to invest heavily in the region, building new facilities, updating and upgrading operations and empowering the business to continue to bring on talented, hardworking people to the team. United Ag & Turf is a sister company to United Construction & Forestry, so the opportunities for our employees to leverage career growth and advancement are endless. We invite you to join us now, as this is just the beginning.

What You’ll Get

• Bonus Program
• Training through John Deere University
• Tool Reimbursement
• A comprehensive employee benefits plan that includes medical, dental, vision, and 401K Match
• Referral Bonus
• Earned PTO
• Employee Assistance Program
• Paid Company holidays
• Company Paid Life Insurance
• Great Work/Life Balance
• Opportunities for advancement
• A chance to work for the best in the business

Job Type: Full Time

Schedule: Monday – Friday 1st shift – Saturdays as needed

United Ag & Turf NE is looking for a Service Technician. This individual will be responsible for the effective diagnosis and repair of engine components including small engines, agricultural equipment, and other equipment sold in the market area. Their work must be completed safely, professionally, and in a timely manner. If you’re the kind of person who strives to do great work, excels in creative team environments, and lives for problem-solving this is the place for you.

What You’ll Do

• The successful candidate will perform complex diagnostics, service repairs, and maintenance work on customer and/or dealer-owned equipment.
• Work must be completed at high levels of quality and safety.
• Daily duties will include some customer contact, diagnosing, troubleshooting using diagnostic tools, and making repairs.

• Must own and maintain their own tools (specialty tools provided by dealership)
• Basic computer skills
• Ability to assemble and perform maintenance functions
• Able to work a varying work schedule/shift and be flexible to respond to after-hour calls
• Strong customer service skills
• Excellent oral communication and written skills
• Strong organizational skills

Preferred

• A minimum of 2-3 years’ experience as a mechanic working on small engines, diesel and gas engines, and small handheld components
• Experience with John Deere Equipment

Education

• High school diploma or GED

Physical Requirements

The physical demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of the job, the employee is required to stand, sit, talk, hear and use hands and fingers to operate a computer keyboard and telephone
• Specific vision abilities required by this job include close vision requirements
• Hearing ability is sufficient to communicate with others in person or over the phone
• Light to moderate lifting may be required (up to 50 pounds)
• Ability to reach, stoop, kneel, and bend as needed