Assistant Community Manager (Dual-Site) - Streamliner Aldea/Cabana Aldea - Glendale, AZ
Live Bryten
- # DescriptionAt **Streamliner Aldea & Cabana Aldea**, we're more than just a place to live - we're a community where residents feel welcomed, valued, and connected. We are seeking a motivated, customer-focused, and detail-oriented **Assistant Community Manager (Dual Site)** to join our team and play a key role in supporting daily operations, enhancing the resident experience, and contributing to the overall success of the community.**What You'll Be Doing**As our **Assistant Community Manager**, you'll support the Community Manager in overseeing the day-to-day operations of the property while helping ensure exceptional service for residents, prospects, vendors, and team members. Key responsibilities include:- Assisting with the daily operations and overall performance of the community- Managing resident accounts, rent collections, payment processing, delinquency follow-up, and tenant notices- Supporting leasing, occupancy, and resident retention goals through outstanding customer service and operational support- Processing applications, conducting screenings, and assisting prospective residents throughout the leasing process- Coordinating with maintenance staff to ensure timely completion of service requests and apartment turns- Responding professionally and promptly to resident concerns, questions, and requests- Maintaining accurate resident files, financial records, and operational documentation- Assisting with lease renewals, move-ins, move-outs, and resident communications- Supporting community marketing efforts, resident engagement activities, and occupancy initiatives- Ensuring compliance with Fair Housing regulations, company policies, and applicable laws- Assisting the Community Manager with financial reporting, property performance monitoring, and operational objectives- Performing other duties as assigned**Who You Are**We're looking for someone who brings energy, professionalism, and a passion for customer service while maintaining strong operational and financial accountability. The ideal candidate will have:- Previous residential property management, leasing, hospitality, retail, or customer service experience preferred- Two or more years of residential leasing and/or property management experience preferred- Strong customer service and interpersonal communication skills with the ability to build positive relationships with residents, prospects, vendors, and team members- Experience managing rent collections, resident accounts, and financial processes preferred- Excellent organizational skills with strong attention to detail and accuracy- Ability to prioritize multiple responsibilities and effectively manage competing deadlines in a fast-paced environment- Strong problem-solving and conflict-resolution skills- Professional verbal and written communication abilities- High school diploma or GED required; bachelor's degree in Business, Property Management, or a related field preferred- Proficiency with Microsoft Office Suite, including Outlook, Teams, Word, and Excel- Experience with Yardi, ResMan, OneSite, or other property management software preferred- Working knowledge of Fair Housing practices and multifamily operations preferred- Bilingual skills are a plus but not required- Valid driver's license, current automobile insurance, and reliable transportation required**Why You'll Love Working With Us**We believe in taking care of our team just as much as our residents. Here's a snapshot of the perks and benefits that keep our team inspired:- **Comprehensive Medical Plans** with flexible coverage options for you and your family- **Dental & Vision Insurance options** to support your overall well-being- **Health Savings Account (HSA)** with employer contributions- **401(k) with Company Match** to support your financial wellness- **Life & Disability Insurance** options to help protect you and your loved ones- **Vacation Time** that starts accruing on Day 1!- **Paid Holidays + Floating Holidays** to support work-life balance- **Wellness Programs** to support your mind and body- **Professional Development & Education Opportunities** to support your professional growth- And yes - **even more supplemental benefits** to keep you covered!**We're Committed to You**Bryten is proud to be an **Equal Opportunity Employer**. We celebrate diversity and are committed to creating an inclusive environment for all team members.If you need reasonable accommodations during the application or interview process, please contact **View email address on click.appcast.io.**Disclaimer: Property assignments, work location, schedule, and hours are not permanent and may be modified or reassigned at any time based on business needs, operational requirements, or owner/client requests. This role requires on-site work as scheduled.
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Vacancy posted 13 hours ago
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