Ecommerce Manager

(USA) Senior Manager, Business Operations eCommerce job at Walmart. Bentonville, AR. Position Summary... What you’ll do... This role is based onsite in Bentonville, AR. Please only apply if open to relocation. Want to help lead the way in redefining how we shop online? The Senior Manager of Business Operations ; Digital Strategy - eCommerce will be a critical leader in enhancing our sites performance and driving a frictionless customer experience. This person will set the bar for eCommerce business performance, initiative prioritization and operational excellence, by improving the agility and focus of the Site Merchandising team. They will help define and improve OKRs, drive transparency around performance, inform and manage the tech roadmap and requirements, and identify opportunities and scalable best practices. They’ll drive impact, improvement, and innovation to create a truly frictionless online shopping experience and help our eCommerce business. You’ll sweep us off our feet if: You understand how customers shop online and use strategic thinking and innovation to create a seamless and fresh site experience for our customers. You have an incredible focus on operational excellence and getting the fundamentals right and can identify opportunities for efficiency and improvement through clearly defined performance metrics and dash boarding. You build trust quickly and can lead by influence, creating impact through partnership as well as ownership. You believe in and prioritize the collective success of the team and are quick to jump in, help, mentor, and coach your fellow team members. You use data and insights to make informed and impactful decisions that inform prioritization, and you have the acumen to translate complex data into actions and improvements. You have experience building business cases, identifying white space opportunities, presenting to executive stakeholders, and managing technology roadmaps and requirements. You’ll make an impact by: Monitoring site health and performance through analytics and key metrics â"You’ll lead internal business reviews and oversee the development of site metrics and dashboards to monitor site health and track performance, providing strategic insights to the Site Merchandising team to influence the overall direction for the site. Operating with excellence â"You’ll help define best-in-class efficient workflows and reports with key performance metrics, embedding operational excellence and focus on data into everything you do and developing associates on the team to increase capabilities and enhance skills, knowledge and performance. Structuring complex and ambiguous strategic problems â"You’ll continuously analyze our eCommerce business and develop and implement site strategies to improve the end-to-end customer journey, driving innovation and growth. You’ll develop hypotheses, translating data into actionable insights and recommendations, to inform our overall market position and identify site priorities. Becoming an invaluable strategic partner to internal stakeholders â"You’ll advise on and partner with various internal teams to improve processes, identify opportunities, and scale best practice and governance, driving continual assessment and improvement of the sites strategic direction and execution. Informing our Home Ecommerce technology roadmap â"You’ll partner with Product and Tech teams to support site feature prioritization, requirements, and builds. Minimum Qualifications Bachelors degree in information technology, computer science, or related area and 5 years experience in eCommerce merchandising, site operations, business management, or related area. 7 years experience in eCommerce merchandising, site operations, business management, or related area. 2 years supervisory experience. Preferred Qualifications Eight years related experience in Management Consulting, Business Operations, Product Management, Site Merchandising, Analytics or related field Masters Degree in Business or related field 4+ years demonstrated experience managing a team 4+ years of experience in consumer-focused e-commerce environment Strong customer obsession focused on building the right site experience for our customer Strategic mindset with ability to tackle complex and ambiguous problems Analytical and process-oriented, comfortable making data-driven decisions, and thirst for continuous improvement Experience developing and executing against technical product roadmaps Ability to set clear team objectives and performance measures Ability to select and develop a team of future leaders Demonstrated ability to work as part of a cross-functional team and willingness to take on responsibilities outside primary job description when necessary Assertive, adaptable and demonstrates initiative in a fast-paced environment with competing priorities Perks and Benefits Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid parental leave, PTO, multiple health plans, and much more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification or length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. The annual salary range for this position is $90,000.00-$180,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include: Stock Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Other benefits including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Primary Location: 702 Sw 8Th St, Bentonville, AR 72716, United States of America Walmart, Inc. is an Equal Opportunity Employer - " By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when that means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people. #J-18808-Ljbffr