Help Desk Support
Experis
Help Desk Support
Our client, a dynamic organization in the technology sector, is seeking a Help Desk Support to join their team. As a Help Desk Support, you will be part of the IT Support Department supporting the technical needs of end users. The ideal candidate will demonstrate strong problem-solving skills, excellent communication, and a customer-focused attitude, which will align successfully in the organization.
Location: Boardman, OR, Umatilla, OR, Hermiston, OR
Pay Range: $25.50-$2.00/hr
What's the Job?
- Provide first-level (Tier 1) technical support for hardware, software, and network-related issues
- Diagnose and troubleshoot problems with desktops, laptops, printers, and mobile devices
- Install, configure, and maintain operating systems and standard business applications
- Respond to help desk tickets, phone calls, and email requests in a timely manner
- Support user account setup, password resets, and access management
What's Needed?
- Associate's degree in Information Technology or related field (or equivalent experience)
- CompTIA A+ certification preferred or in progress
- Basic understanding of computer hardware, operating systems (Windows/Mac), and networking concepts
- Familiarity with common software applications (Microsoft Office, email systems, ticketing tools)
- Strong problem-solving and communication skills
What's in it for me?
- Opportunities to develop your technical skills and grow within the organization
- Supportive work environment that values diversity and inclusion
- Chance to work with a talented team committed to excellence
- Engaging projects that challenge and enhance your expertise
- Recognition for your contributions and dedication
Upon completion of waiting period consultants are eligible for:
- Medical and Prescription Drug Plans
- Dental Plan
- Vision Plan
- Health Savings Account
- Health Flexible Spending Account
- Dependent Care Flexible Spending Account
- Supplemental Life Insurance
- Short Term and Long Term Disability Insurance
- Business Travel Insurance
- 401(k), Plus Match
- Weekly Pay
Vacancy posted 3 days ago
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