Dental Patient Coordinator & Front Desk Administrator

Job Description

Job Description

Responsibilities Manage patient scheduling for multiple general dentists. Optimize doctor production schedules and hygiene recall appointments. Review treatment plans with patients and explain financing and insurance options. Complete daily insurance preauthorizations and eligibility and benefits verification. Coordinate treatment plans and track unscheduled time. Communicate with patients by phone and other channels regarding appointments, treatment, and insurance. Maintain patient records and administer Eaglesoft dental software. Perform basic front-desk and receptionist duties for multiple providers.

Preferred Qualifications At least one year of experience in dental reception and treatment coordination. Experience with Eaglesoft dental software. Knowledge of dental insurance verification and preauthorizations. Experience with dental scheduling and treatment plan coordination. Patient records management experience. Strong customer service and organizational skills.