Clinical Staff

Clinical Staff

A position responsible for performing a variety of duties depending on whether it is a small clinic, large medical practice, multi-clinic, or a specialty office. They may be involved in both the clinical and administrative areas including assisting physicians with patient care and handling clerical, environmental, and organizational tasks.

Fulfills patient care responsibilities as assigned that may include checking schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking transfers, dressing, collecting specimens, preparing for exam, etc.; collecting patient history; performing screenings per provider guidelines; assisting physicians/nurses with various procedures; charting; relaying instructions to patients/families; answering calls, and providing pertinent information.

1. Fulfills clerical responsibilities as assigned that may include sending/receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information, etc.; completing forms/requisitions as needed; scheduling appointments; verifying patient demographics; managing and updating charts to ensure that information is complete and filed appropriately.
2. Fulfills environmental responsibilities as assigned that may include setting up instruments and equipment according to department protocols; cleaning exam/procedure rooms, instruments, and equipment between patient visits to maintain infection control; cleaning sterilizer according to scheduled maintenance program and keeping appropriate records; ordering, sorting, storing supplies; and restocking exam/procedure rooms.
3. Fulfills organizational responsibilities as assigned including respecting/promoting patient rights; responding appropriately to emergency codes; sharing problems relating to patients and/or staff with immediate supervisor.
4. Fulfills clinical medical assisting responsibilities that vary according to state law, which may include medical/surgical asepsis, sterilization, instrument wrapping and autoclaving; checking vital signs; physical examination preparations; clinical pharmacology; drug administration through various routes including injections; prescription verifications with physician's orders; minor surgery assists including surgical tray set-up pre/post surgical care, applying dressings, and suture removal; biohazard waste disposal and monitoring; therapeutic modalities; instructing patients with assistive devices, body mechanics, and home care; laboratory procedures including Occupational Safety and Health Administration (OSHA) guidelines; quality control methods; specimen handling, emergency triage, and first aid. Medical assistants must adhere to the MA scope of practice in the laboratory/medical office.
5. Other duties as assigned.

High school diploma or general equivalency diploma (GED), health care field diploma from an accredited vocational school, community college, or university. Appropriate certificate indicating a passing grade.

Recommended minimum one year of recent experience working in a medical facility and/or documented evidence of externship completed in a medical office.

Current documentation of state/national certification and/or licensure. Must possess a current CPR certification and current health records with the appropriate immunizations to work in the health care field (Hepatitis B and tuberculosis).

Knowledge:

1. Knowledge of medical terminology, anatomy, physiology, and pathophysiology. Familiarity with health care systems, regulations, policies, and functions. Understanding of documentation standards.
2. Knowledge of equipment, supplies, and materials needed for medical treatment. Understanding of basic laboratory procedures including preparation and screening.
3. Knowledge of infectious disease management and control and safety standards.

Skills:

1. Skill in reading and following written and oral medical orders.
2. Skill in initiating appropriate emergency procedures.
3. Skill in handling a number of tasks simultaneously
4. Skill intact and diplomacy in interpersonal interactions.

Abilities:

1. Ability to use manual dexterity to perform medical treatments.
2. Ability to establish and maintain effective working relationships with co-workers and diverse patient populations.
3. Ability to plan, prioritize, and complete delegated tasks.
4. Ability to read and interpret physicians' orders and notes from other providers.

Phone, computer, medical charts, stethoscope, blood pressure cuff, and other nursing items. May involve use of walkers, wheelchairs, and oxygen tanks.

Medical exam, treatment rooms and medical offices. Environmental setting (lighting, temperature, air quality, acoustics) controlled.

Occasional exposure to communicable diseases and biohazards. Daily standing, squatting, walking, bending, and maneuvering. May require lifting up to 50 pounds to transfer/turn patient with-without assistive devices.