Customer Experience Specialist
$85k - $105kWARP CORP
About Warp Warp is an automated back‑office platform for startups. Warp lets you set up HR, payroll, and tax compliance for your team in just 10 mins. Using AI Agents, we automate all state tax registrations and filings, monitor for compliance across hundreds of tax jurisdictions, enabling founders to never waste time on HR ops ever again. We have raised $24M from top investors like Y Combinator, A-Star, Elad Gil, Drew Houston (CEO, Dropbox), Arash Ferdowsi (CTO, Dropbox), Balajis, Kyle Vogt (CEO, Cruise Automation) and SV Angel. Some of the fastest growing startups today already run on Warp. We are growing quickly, and are on track to be processing $1BN in payroll transactions annually by end of 2025. In this next phase, we have some amazing infra, engineering, product, and GTM opportunities ahead of us this year, and we are looking for exceptional members to join us for this adventure. About The Role As a Customer Experience Specialist at Warp, you'll be the frontline advocate for our customers and a deep product expert on the Warp platform. You'll join our growing Customer Experience team — reporting to the Head of Customer Success — and serve as the go‑to person when customers need guidance, answers, or hands‑on support. This isn't a ticket‑submitting role. You'll be a true partner in resolving customer cases end‑to‑end, translating real customer pain into actionable insights for our engineering and product teams, and getting ahead of issues before they become patterns. What You’ll Do Own real‑time customer engagement via chat, Slack, and email — maintaining high service quality and fast response times Guide new customers through payroll implementation and process establishment Resolve complex payroll challenges including tax notices and payment issues Develop deep product expertise in Warp and serve as the team's internal resource for how the platform works Partner with engineering on customer cases — context‑setting, reproducing issues, and seeing them through to resolution rather than simply escalating Translate customer‑reported issues into clear, well‑documented technical briefs that engineering and product can act on Identify recurring or deep‑rooted issues and bring them to leadership with recommendations — shifting from reactive resolution to proactive prevention Communicate with third‑party partners integrated with Warp on behalf of customers Build and maintain a customer‑facing knowledge base that evolves with product rollouts and common queries You will be good for this role if you Are genuinely curious about how products work and motivated to become a subject matter expert Can translate complex or technical issues into plain language — for customers and internal teams alike Spot patterns in customer feedback and think about root causes, not just quick fixes Take ownership of customer cases from first touch to full resolution Thrive in a fast‑paced environment where processes are still being built What You Need 2–3+ years of customer support experience, ideally in a technical or product‑forward environment Background in payroll or financial services Strong documentation and follow‑up skills with meticulous attention to detail High customer empathy paired with sharp problem‑solving instincts Experience with tools like Linear, Pylon, or Slack — or ability to learn quickly Ability to manage multiple cases simultaneously without letting anything fall through the cracks Compensation On Target Earnings (OTE): $85,000–$105,000 plus equity We review all applications, please do not reach out to anyone on the team. #J-18808-Ljbffr
$21 - $25 per hour
...Customer Experience Specialist The Customer Experience Specialist serves as a key driver within the retail store to provide exceptional customer service, support supply (consigned product) generation, sales, & client services. As a Customer Experience Specialist, you...SuggestedHourly payFull timeFlexible hoursAfternoon shift- ...A leading electric vehicle company in New York seeks a Tesla Advisor to enhance customer experience and facilitate sales in the showroom. Successful candidates will have strong customer service and sales backgrounds, excellent communication skills, and a passion for sustainable...SuggestedPart timeWeekend workAfternoon shift
$21 - $25 per hour
About the Role The Customer Experience Specialist serves as a key driver within the retail store to provide exceptional customer service, support supply (consigned product) generation, sales, and client services. As a Customer Experience Specialist, you are goal-oriented...SuggestedHourly payFull timeFlexible hoursAfternoon shift$20 - $25 per hour
TraxNYC is one of New York City’s leading custom jewelry houses, serving global clientele... ...to help us elevate our customer experience and internal operations. The Role We’re hiring a Customer Service & Operations Specialist — someone who does far more than just answer...Suggested- ...Worksourceheartofgeorgia is seeking a Sales Associate in Georgia. As a point of contact for customers, you will assist in locating and purchasing merchandise, operate the cash register, stock and recover merchandise, and maintain store cleanliness. The ideal candidate...Suggested
$14 - $26 per hour
...to $26-hr] - As a Grocery Associate at Walmart, you'll: Help customers find the products they are looking for; K... FT Call Center Representative... ...TJX - - Responsibilities: Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean, organized...Full timePart timeWork at officeImmediate startRemote workWork from homeRelocation packageNight shift- ...TJX Companies, HomeGoods store, seeks a customer-facing associate in Clearwater, FL. The role focuses on delivering a highly satisfying customer experience, maintaining a clean, organized store, and supporting store operations. You may cross-train in multiple areas to...
- ...Sherwin-Williams in Egg Harbor Township, NJ is seeking a Customer Service Specialist. This role is crucial to enhance customer satisfaction while... ...Driver's License, and be able to lift up to 50 lbs. Experience in retail or customer service is preferred. Various skills...
- Teleperformance seeks a Customer Sales Specialist in the United States to handle inbound and outbound inquiries, delivering exceptional service... ...teams. A HS diploma and 6+ months of customer service experience are required, with 18+ years of age. #J-18808-Ljbffr TeleperformanceRemote job
- A plumbing service provider is seeking a Customer Service & Sales Representative for a full-time remote position. The role involves answering... .... Ideal candidates will have over 3 years of customer service experience, strong communication skills, and the ability to multitask....Remote jobFull timeFlexible hours
- ...responsible for selling and demonstrating fragrances, ensuring customer satisfaction, and contributing to departmental success. This... ...Candidates should have a High School Diploma and 1-2 years of related experience. The role includes physical tasks and the ability to work...Full timeWeekend workAfternoon shift
- ...store in New York is seeking a friendly Sales Associate to assist customers with their shopping needs. Responsibilities include operating... ...should have a high school diploma, customer service experience, and be willing to work a flexible schedule. This position offers...Flexible hours
- Fifth Avenue Co. in New York, NY is looking for a motivated Customer Service & Sales Representative to join our team. This position is ideal for someone enthusiastic about solving problems and assisting customers through excellent service and sales execution. The successful...
- MCI is seeking a remote Customer Service Representative to support customer service, technical support, and sales interactions. The role... ...and selling products, ensuring a best-in-class customer experience. Qualified candidates should possess excellent communication skills...Remote job
- Teleperformance is seeking a Customer Sales Specialist to serve as a primary contact for clients, handling inbound and outbound communications... ...tools to resolve inquiries and ensure a positive customer experience in a high-velocity environment. Responsibilities include handling...Remote job
$18.68 - $31.14 per hour
M&T Bank is seeking a Teller in Pennsylvania to enhance the branch customer experience through effective sales, service, and digital engagement. You'll be responsible for educating customers about Consumer and Business Banking solutions and proactively providing exceptional...Hourly pay- Snipes USA at Barclays Center in Brooklyn, NY is seeking a part-time cashier to handle customer transactions at the POS, stock shelves, and uphold the store’s brand and presentation. The position offers an hourly wage in a fast-paced retail environment and requires strong...Hourly payPart timeFlexible hours
- ...Retail & Customer Support Specialist - Tue to Sat - Brooklyn NY Upway is a fast-growing startup building the world's largest e-commerce site... ...a Customer Support Specialist (Bike Expert, previous experience with e-bikes preferred, but expert knowledge of analog bikes...Full timeImmediate start
- Macy's in New Jersey is seeking a Retail Selling Flex Colleague to enhance customer shopping experiences through personalized service and product knowledge. The role involves achieving sales targets, maintaining the sales floor, and ensuring customer satisfaction. Candidates...Flexible hours
$50k - $53.5k
Retail & Customer Support Specialist - Tue to Sat - Brooklyn NY Department: Operations Employment Type: Full Time Location: New York Compensation... ...a Customer Support Specialist (Bike Expert, previous experience with e-bikes preferred, but expert knowledge of analog bikes...Full timeImmediate start$25 per hour
...Job Description Job Description Job Title: Junior Customer Service Order Processor – B2B (Remote) Location: Remote (Must be... ...AM – 6:00 PM EST) ** Important: **Candidates must have experience working in a B2B customer service environment and entering purchase...Weekly payFull timeContract workWork at officeRemote workMonday to Friday$50k - $52k
...Sales Coordinator Intersection is an experience-driven Out of Home media and technology company that delivers programming, consumer... .... The ideal candidate will have outstanding interpersonal and customer service skills, have a drive to learn and the ability to perform...Contract workWork experience placementWork at officeRemote work3 days per week- A retail company is looking for a Customer Service Associate II in Mechanicsburg, Pennsylvania. The role involves assisting with store... ...will have strong customer service skills and previous experience in retail. Physical demands include lifting and frequent movement...Part time
$17 per hour
...something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.Job SummaryIn person marketing... ...guests checking inGreet, present, and incentivize prospective customers to attend a sales-preview tourScreen and qualify potential...Hourly payTemporary workSeasonal workWorldwide- ...A leading paint and coatings company seeks a Customer Service Specialist in New York, NY. This role involves ensuring high customer satisfaction... ...high product and visual standards. Ideal candidates will have retail or customer service experience. #J-18808-Ljbffr...
$19 per hour
...every interaction with a family matters. As our Bilingual Customer Care Specialist, you'll be one of the first people our families connect... ...exceptional customer service and helping ensure a smooth experience from registration through ongoing program participation....Hourly payFull timeSummer workLocal areaRemote workMonday to Friday€1,100 per month
...A global premium technology company is seeking a Polish Customer Support Representative to join their customer experience team. This remote position requires fluency in Polish and a good command of English. Responsibilities include providing exceptional customer service...Remote workFlexible hours- ...MaziCTools is hiring a Customer Support Specialist for a full-time remote position. In this role, you will assist customers through phone, email, or chat, ensuring a seamless experience. Strong communication skills and adaptability are essential for success in this role...Full timeRemote work
$100k - $150k
...Environment Configuration Management: Oversee, configure, and maintain customer accounts across both User Acceptance Testing (UAT) and live... ...client base and the broader business. Core Qualifications & Experience Trading Systems Protocol Expertise: A solid and demonstrable...Full timeRemote work- ...About the job Customer Service Specialist - Remote About Us We are the worlds only 100% union-label supplemental benefits provider, proudly... ..., and professional attitude Customer service or sales experience (preferred, not required) Basic computer skills and...Weekly payPermanent employmentRemote workWorldwideFlexible hours
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