Customer Service Associate

Customer Service Associate

LHH Recruitment Solutions is seeking a detail-oriented and customer-focused individual for our client. The associate will serve as the first point of contact for customers at their HVAC distribution Branch. This individual will support contractor and commercial clients by processing orders, coordinating pickups, providing exceptional customer service, and assisting with various administrative functions. This role offers significant growth potential for candidates interested in developing into Inside Sales opportunities within a stable and growing organization.

Responsibilities:

• Greet and assist customers at the front counter.
• Process customer orders accurately and efficiently.
• Locate and prepare products for customer pickup.
• Generate invoices and sales documentation.
• Handle cash transactions when necessary.
• Answer customer questions regarding orders and products.
• Maintain positive relationships with contractors and commercial customers.
• Support the Warehouse Manager with administrative tasks.
• Maintain accurate records and documentation.
• Learn and utilize company software systems for inventory, invoicing, and customer management.
• Help coordinate communication between customers, warehouse staff, and sales personnel.

Qualifications:

• High school diploma or equivalent.
• Strong customer service experience.
• Excellent communication and interpersonal skills.
• Basic computer proficiency.
• Strong organizational and multitasking abilities.
• Reliable attendance and punctuality.

Schedule: M-F 7:30am - 4pm, Full Time

Pay Range: $22-$26/hr (Depending on Experience)

Employment Type: Full time, contract to perm, Onsite in Phoenix, AZ 85034

Equal Opportunity Employer/Veterans/DisabledMilitary connected talent encouraged to apply

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.