Assistant Store Manager Operations

At DICK'S Sporting Goods , we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today!

OVERVIEW

Sport inspires us. Innovation drives us. Come Win With Us at DICK'S Sporting Goods as part of a team that redefines what's possible. Whether you live for sport or cozy fashion, you'll love building your career at DICK'S. It's more than a job – it's a chance to be part of a team where you're welcomed, supported, and empowered from day one. In our stores, you'll make a real difference by delivering exceptional experiences to athletes of all abilities. Job Duties & Responsibilities Collaborates with the Store Manager to develop and execute full-year business growth plans, including forecasting and planning 90+ days out. Ensures operational strategies support long-term success and identifies opportunities in the store and validates key programs/processes (e.g., BOPIS, ship-from-store). Directly manages a team of Captains (Supervisors) and indirectly manages broader store team through influence, coaching, and development. Equips leaders to lead others effectively and fosters a high-performing, inclusive team environment. Accountable for performance management, including development, annual reviews, and promotional recommendations for the Captain (Supervisor) team, and for holding all teammates accountable for compliance with policies and procedures. Upholds company merchandising and presentation standards by ensuring compliant execution of established floor sets, signage requirements, price changes, inventory presentation, replenishment standards, etc. Promotes, drives, and leads company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment). Acts as a role model for service, selling, and leadership behaviors that elevate the athlete experience. Demonstrates the ability to lead, execute, and validate key training initiatives (including cross‑training leaders of others). Accountable for ensuring all teammates are trained and equipped to deliver elevated athlete experiences; focuses on accountability through motivation, hands‑on coaching, regular exposure, and stretch assignments; builds development plans in partnership with teammates. Partners with Store Manager on long‑range management of the store workforce and approves Captain (Supervisor) staffing plans. Oversees payroll and staff scheduling to align with budget goals and adapt to athlete traffic and sales trends, ensuring workforce flexibility and schedule effectiveness. Hires and builds strong teams by partnering closely with the Store Manager and Captain (Supervisor) team to create targeted hiring strategies to actively source, recruit, and interview potential teammates. Owns hiring decisions for the Captain (Supervisor) population and is accountable for hiring and termination decisions for the hourly population, based on Captain (Supervisor) recommendations. Coaches Captain (Supervisors) on effective interviewing, hiring, and team‑building practices. Holds teammates accountable for meeting established operational guidelines, brand standards, customer service expectations and company policies. Ensures store safety, standards, and operational procedures are upheld. Creates a store environment where everyone, both teammates and athletes, is always welcome and treated with respect.

QUALIFICATIONS

High School Diploma or Equivalent 1-3 years of experience 1-3 years of retail management or customer‑focused experience #J-18808-Ljbffr Dick's Sporting Goods