Business Analyst

Job TitleJob Summary: This role will formulate and define system scopes and objectives based on both user needs and a thorough understanding of business systems and industry requirements.This is a hybrid position. Candidate will have to come to work at corporate office in Palm Harbor, FL. 3 times a week.Work Experience / Knowledge:The ideal Business Analyst will either possess Vocational Rehabilitation (VR) experience, with emphasis on Employment and Training programs provided to disabled individuals or prior Business Analyst experience in the IT field. Prior Business Analyst experience is desired, however, a qualified candidate having experience in VR programs along with performance responsibilities both at a Federal and State level will be considered. You will work both in an independent and team environment. You must be able to take ownership of projects and complete those projects accurately and efficiently. You must also be able to work with various internal groups and teams and have the ability to manage multiple, simultaneous projects and deadlines. The ability to understand both federal and state laws that govern the programs and translate those requirements into a system are a plus.The ideal candidate for this position is organized; detail oriented, has great communication skills and thrives in a fast-paced environment. You will need to apply these skills in a variety of areas including, but not limited to, business analysis, requirements definition, building test plans, coordinating all resources and stakeholders, setting deadlines, assigning responsibilities, and monitoring, summarizing and communicating the progress of all assigned projects. You will work among a team of software Engineers, Business Analysts, Developers, Project Managers and QA staff for support and collaboration of client specific deliverables.Key ResponsibilitiesAnalyze business and user needs, document requirements and translate both into proper specifications for each projectCoordinate and meet with clients and business leaders, as well as working closely with software architects and development teams to ensure that the direction, scope and dependencies are identified and documentedPossess strong knowledge of software development lifecycle (SDLC) of large-scale development projectsTranslate business requirements into concise system requirements for use by the software architects and development teamsFoster productive communication between technical and non-technical audiences to ensure technology solutions fulfill the business needsIdentify, document and diagram business requirements and processesKnowledge of project management methodologies and practicesAssist with validation and testing of applications written to the design specificationCommunication SkillsExcellent written and oral communication skillsFacilitate team and client meetings effectivelyKeep the client and project team well informed of project status, issues and issue mitigation strategiesResolve and/or escalate issues in a timely fashionEffectively communicate relevant project information to superiorsTechnicalAbility to write design specifications outlining needs to improve the VOS system to support Department of Education programsMS SQL server (2008/2012) and query knowledge is desirableTesting of applications written to the design specifications writtenAbility to track data through the database as it relates to the application and when required federal reporting requirementsReview of all customer change orders, enhancement requests to VOS application components to determine feasibility, update requirements documents, and make recommendations regarding the implementation of the request modificationsPlusA solid knowledge of Department of Education Employment and Training programs is desired but not required, or has extensive knowledge in coordination of services with other programs such as Wagner-Peyser, Workforce Innovation and Opportunity Act, Trade Adjustment Assistance, SNAP Employment and Training, Adult Education, Welfare TransitionPossess a general understanding of application programming, database and system designAbility to analyze system requirements relative to the base software functionality and configurationLeadershipInspire coworkers to attain goals and pursue excellenceManage the process of innovative change effectivelyIdentify opportunities for improvement and make constructive suggestions for changeTeamworkConsistently acknowledge and appreciate each team member's contributionsWork with both technical software developers and non-technical state and local government clients to make sure that final deliverables meet client requirementsCoordinate client training with training staff and assist where necessaryPrepare and deliver training updates via webinarsRequirementsKnowledge and Skills:Proficient in MS Office to include: Word, Excel, Outlook, Power Point, Visio, and ProjectKnowledge of relational databases and basic SQL query techniquesMust have experience interfacing with customers, internal managers and staffStrong interpersonal and relationship management skillsStrong oral and written communication skills with an attention to detailStrong leadership skills with a proven past to drive results and affect changeAbility to prepare presentations and conduct training sessions at the annual User's ConferenceKnowledge of the software development life cycleBachelor's Degree in business or related field, or equivalent experience preferredTravel:May be required to visit client sites, attend National Conferences and/or assist in marketing presentations which are assigned by Manager when appropriate