Memory Care Director

Memory Care Director General Purpose

The Memory Care Director is responsible for planning, directing and implementing memory care programming. Pay range for this position is $80,000-$90,000 DOE.

Essential Duties

1. Evaluates health, functional and psychosocial status of Memory Care residents. Participates in the development of individualized service plans. Proactively manages care and services for each resident, maximizing the resident’s opportunity to remain in the assisted living environment. Problem‑solves with community management team to case manage residents with challenging needs and changes of condition.
2. Assists in hiring, onboarding, training, facilitating daily tasks and scheduling of Memory Care team members.
3. Creates and leads monthly programming for the Memory Care neighborhood utilizing the Memory Care focus plan and product materials.
4. Facilitates team members in the delivery of personal care services utilizing Memory Care materials. Utilizes resident’s Life Story information to expand cooperative service plan to provide exceptional personalized care.
5. Supports the Health Services Director (HSD) in the creation of the initial service plan for Memory Care residents. Partners with HSD as changes occur in a Memory Care resident’s health.
6. Coordinates with outside providers to obtain the care and services needed by the residents.
7. Provides on‑call support for staff questions and staffing coordination.
8. Completes incident and accident reports for Memory Care residents when appropriate.
9. Ensures resident safety systems are in place and operational.
10. Collaborates with community leadership to maintain survey and regulatory compliance.
11. Supports financial performance of Memory Care neighborhood by assisting with effective management of labor and supplies.
12. Facilitates good communication with family members, team members and outside providers.
13. Partners with community leadership team in marketing efforts and community events.
14. Other duties as assigned.

Demonstrates Company Core Values

Supports a dignified and caring atmosphere with residents, residents’ families, visitors and staff.

Protects privacy and confidentiality of information pertaining to residents, employees, the facility, and company information and records.

Maintains a safe and secure working environment and practices safe working habits.

Supervisory Requirements

The Memory Care Director is responsible for supervising and managing the care givers and the entire staff in the Memory Care Facility either directly or indirectly.

Qualification: Education and/or Experience

Minimum Requirements to perform this position include:

• High School Diploma is required, Associates or Bachelors degree preferred.
• Must be licensed in the state or be willing to complete license within 6 months of the start date.
• Experienced in the care of memory care residents with 3 years' experience preferred.
• Demonstrated leadership abilities.
• Proven ability to communicate effectively to staff, residents and family members.
• Excellent organizational, written and verbal skills required.

Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.

Ability to write reports, business correspondence, and procedure policies/manuals.

Ability to effectively present information and respond to questions from managers and employees.

Mathematical Skills

Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Certificates, Licenses, Registrations

To perform this job successfully, an individual must be proficient in the Microsoft Suite products. If applicable, the Memory Care Certificate must remain in good standing with all federal and state agencies governing licensing.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 50 pounds frequently. Prolonged use of a desktop or laptop computer. While performing the duties of this job, the employee is regularly required to sit, stand, walk and talk, read or hear. Frequent use of all office-related equipment to include; copier/scanner/fax, telephone, and calculator. Travel by auto or airline may be required.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually low to moderate.

Additional Information

Note: Nothing in this job specification restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.

PACS is revolutionizing the delivery and leadership of post-acute healthcare and support services across the country. Originally founded in 2013, the organization now consists of hundreds of independent operating subsidiaries, as well as ancillary and support services. We bring a proven model of mission-driven care that balances access to a national network of support and resources with local decision making. In addition, PACS helps connect exceptional people with premier healthcare careers across the country. We focus on finding innovative and effective team members based on their qualifications, experience, geographic preferences, and personality fit with the existing facility staff and culture. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of every race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, and any other protected characteristic. Employment decisions are based on qualifications, merit, and business needs.