Claims Adjuster Trainee

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As a claims adjuster trainee , you'll learn how to help customers get back on the road after an accident. This is not a fieldposition,which means you'll be building relationships with customers over the phone. In a fast-paced environment, you'll learn how to resolve a full case load of claims efficiently while managing the claims process from start to finish. You'll have the support of a collaborative team and ongoing coaching from leaders. We'll also teach you the insurance stuff - providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims.

This is a hybrid role, which means you'll work in-office two days that are selected by local leadership and choose where you want to work the other three days, whether that's at home or in the office,for a period of 12 months.After that period,the daysyou'llbe expected to report to an office for important meetings, training, and collaboration will vary based on businessneeds. In this hybrid work environment,you'llbe supported by your leaders and tenured colleagues to develop relationships,establishconnections, and share practices that are important to your development.If you prefer an in-office environment, you're welcome to work in the office as often as you would like.

You must reside within a reasonable commute of Progressive's South Portland, ME Claims office at 600 Sable Oaks Dr., South Portland, ME 04106

Duties & responsibilities (upon completion of training)

• Determine coverage

• Determine liability (who's at fault for the damages)

• Interview customers, claimants, and witnesses

• Partner with appraisers/estimators to manage vehicle repairs

• Negotiate with customers and other insurance carriers and resolve claims

Must-have qualifications

• Three years of work experience OR

• Bachelor's degree OR

• Two years work experience and an associate degree

Schedule

Training: Monday-Friday 8:30am-5:30pm

Work Schedule: Monday-Friday 8:00am-5:00pm or 9:00am-6:00pm, based on business need, which we evaluate while you are in training

Location : South Portland, ME

Compensation

• $54,000-$57,500/year

• Gainshare annual cash incentive paymentup to 16% of your eligible earnings based on company performance

Benefits

• 401(k) with dollar-for-dollar company match up to 6%

• Medical, dental & vision, including free preventative care

• Wellness& mental health programs

• Health care flexible spending accounts, health savings accounts, & life insurance

• Paid time off, including volunteer time off

• Paid & unpaid sick leave where applicable, as well as short & long-term disability

• Parental & family leave; military leave & pay

• Diverse, inclusive & welcoming culture with Employee Resource Groups

• Career development & tuition assistance

• This position will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected.

Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer

Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.

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