Assistant Store Manager, Nantucket

Assistant Store Manager, Nantucket Hill House Home is seeking an Assistant Store Manager to assist in leading the retail team in our Nantucket store. In this role, you will coach and develop a team of associates to provide a best-in-class shopping experience for our customers. The Assistant Store Manager will also be responsible for supporting the store’s daily operations including inventory management and reporting. This is a full-time, seasonal position from May-October with a retail schedule (including weekends). Housing is not provided. Responsibilities Promote an engaging and positive work environment that fosters open communication, encourages teamwork and inspires others Ensure the sales associates and keyholders are providing best-in-class customer service to every person, every time to drive sales and exceed customer expectations Be knowledgeable and proficient in technology to accurately and efficiently process customer transactions professionally and in compliance with Hill House Home policies Ensure visual merchandising standards are executed and maintained to company standard Resolve customer service-related issues using good business judgment and escalating as needed to Store Manager Develop, execute, and continuously improve store operations to exceed customer expectations Work cross-functionally with marketing, eCommerce, creative, and operations partners to address business goals and needs Assist in daily staffing plans - overseeing the sales floor and associates, ensuring they are aware of product knowledge, visual changes, and current promotions Overall assist Store Manager in all retail store operations About You Retail management experience or service industry management experience background Passion for people development and customer experiences Self-motivated with exceptional communication and motivational attitude High degree of flexibility and initiative Embraces a culture of learning and advocacy Has lived experience with people from different backgrounds and diverse teams EEO Statement Hill House Home Inc. is committed to building a diverse team and fostering an inclusive culture and is proud to be an equal opportunity employer. We embrace and encourage our employees' differences in ethnicity, religion, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics. Accommodations & E-Verify If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by sending an email to View email address on click.appcast.io. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information, please review the E-Verify Participation and Right to Work notices provided with the application materials. #J-18808-Ljbffr