Embalmer

The Embalmer is responsible for preparing the deceased's body for burial. Overview & Responsibilities: Transfers decedents, embalms, dresses, caskets, and prepares deceased on an as-needed basis (per appropriate licensing) to the instructions obtained from the family Contributes to the overall efficiency of the location by maintaining open and effective communication and maintaining accurate and timely client files Acts to improve market share through participation in community events, groups, organizations, and other community relationships as assigned by your supervisor Communicates to appropriate Team Members areas of successful performance and performance needing improvement to meet business expectations Meets with client families to listen, educate, and arrange personalized funeral services and ensure their experience with the business is of the highest quality Utilizes systems/technology, i.e., Matthews/Aurora Advisor in place to review merchandise options, enter contracts, and complete necessary forms at the time of arrangement conversation Completes tasks and details resulting from the arrangement conference Ensures proper paperwork, including permits and certificates, are completed timely and follows relevant laws and regulation Conducts and attends funeral services regularly Leads all post-service follow-ups as needed Requirement & Qualifications: High school diploma or the equivalent Completed mortuary school Ability to work on-call/first call, in rotation as assigned, i.e., phone, face to face, at the hospital, hospice, or residence as needed Valid state-issued Embalmer license (as per state licensing requirements) Minimum one year of experience in customer service Minimum one year of work experience in the funeral industry is preferred Ability to do decedent care, i.e., embalming (per state requirements) Ability to keep all licenses and continuing education requirements current and in good standing Organizational and planning skills; time management skills, and the ability to prioritize work Ability to follow detailed instructions and receive/apply constructive feedback with a positive attitude Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint) Ability to lift 150lbs safely Valid state-issued driver's license with a clear driving record #J-18808-Ljbffr