Maintenance Supervisor

Maintenance SupervisorThe Maintenance Supervisor is responsible for overseeing all maintenance activities at his or her property/properties. This includes performing repairs, troubleshooting, carrying out preventative maintenance, maintaining and improving the condition of property grounds and buildings, and the timely completion of work orders.Essential Job FunctionsModels company mission and valuesChampions continuous improvement and regularly execute strategies to enhance resident satisfaction, work processes and property performancePerforms repairs, troubleshoots mechanical systems, and completes preventative maintenanceRestores vacated apartments to move-in condition for new residentsConducts maintenance-related inspections, including building and alarm systemsOversees contractors and inspects their work to ensure the highest quality outcomesResponds to work orders and completes repairs as requiredRemoves snow, ice and leaves from sidewalks, walkways, steps and driveways/parking spacesCompletes janitorial requirements in accordance with the janitorial scheduleComplies with company and OSHA standardsResponds to on-call emergencies on weekends, evenings, and holidays—resolves as circumstances warrantPatrols property daily to identify areas in need of cleaning and completes requires work—removes trash/debris from property grounds and common areas, keep the dumpster area clean, and vacuum, sweep and mop common areasPerforms and adheres to the preventative maintenance plan/programMaintains a professional and courteous demeanor with all residents, prospects, staff and contractorsSecures MRK equipment to prevent/deter theftEnsures company tools and equipment are in optimal conditionAdheres to all safety guidelines in the operation of all tools and machineryReports lease violations to the Property ManagerAdheres to Fair Housing Laws in all resident and prospect interactionsOversees Maintenance Technicians and Porters for daily responsibilitiesAssists Property Manager with new hire orientation and on-boarding for Maintenance Technicians and PortersConducts ongoing trainings for Maintenance Technicians and Porters to ensure property needs are metProvides coaching to Maintenance Technicians and Porters to increase their job proficiency and personal productivityProvides feedback and recommendations to the Property Manager for Maintenance Technicians and Porters, as necessaryOther duties as assignedRequirementsKnowledge, Skills, and AbilitiesHigh school diplomaMinimum of three years of experience as a full-charge residential maintenance technician is requiredTwo years supervising 2 – 3 team membersSelf-motivated and possesses the ability to provide guidance and direction to othersHVAC certification is a plusEPA certification preferredKnowledge of OSHA rules and regulations is preferredMust be able to work a flex schedule and be on-call for emergencies on weekends, evenings, and holidaysRequires the ability to read, speak and comprehend the English languageProficiency in performing plumbing, electrical and appliance repairAbility to follow direction and work independentlyAdvanced troubleshooting and problem-solving skillsAbility to work in a fast-paced, action-oriented environmentRequirementsMust have hand toolsANSI approved steel-toe shoes/compositeMust have a valid Driver's LicenseMust have reliable transportationWilling to assist with other properties within the portfolio and surrounding portfolios as neededWilling to travel up to 15-25% of the timeOur ValuesEmbrace New Ways: obstacles are opportunities, and challenges are catalysts for changeServe the Community: give back and pay it forwardDrive to Achieve: ambition and determination – we can achieve anything we can imaginePurpose Over Pride: Collaboration, thoughtful listening, and respect guide how we work with each otherWE'VE GOT YOU COVEREDWe take pride in supporting the health and well-being of our teammates and their families:Full medical, prescription, dental and vision benefitsCompany paid life and AD&D insuranceCompany paid short-term and long-term disabilityA 401(k) retirement plan with company matchPaid time off, accrued based on years of serviceSupplemental insurance for employees and familiesEmployee Assistance Program for confidential counselingAdditional paid day off to provide community or charitable servicesPaid holidays; approximately fourteen (14) per yearPeace of mind and a great working environmentMRK provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, veteran status, sexual orientation, and gender identity.