Senior Consultant

DescriptionKforce has a client seeking a Senior Consultant for a remote contract to hire opportunity.Responsibilities:* Gather and document business requirements through stakeholder interviews, workshops, and analysis* Map current-state and future-state workflows across clinical, operational, or technology processes* Translate business needs into clear documentation such as user stories, functional requirements, process diagrams, and use cases* Facilitate discussions between stakeholders, product teams, and technical teams to ensure shared understanding* Support solution design and implementation by clarifying requirements and validating outcomes* Identify gaps, risks, and operational inefficiencies in existing processes, as well as areas for key stakeholders to better build relationships and synergies* Break down complex healthcare marketing and data challenges into structured analyses and actionable recommendations* Synthesize findings into clear insights and recommendations for client leadership, connecting day-to-day project work to larger strategic initiatives* Help shape project roadmaps and solution approaches aligned with client goals* Make insightful, data-driven recommendations based on the client's resources, goals and budget* Build trusted relationships with client stakeholders and cross-functional teams* Facilitate productive working sessions that align business, operational, and technical perspectives* Communicate clearly and proactively on project progress, insights, and risks, ensuring the Project Manager has full understanding of the above* Support development of clear, structured materials used in client discussions and leadership decision-making* Bring structure to ambiguity, helping teams clarify problems and move toward solutions* Build credibility quickly with client stakeholders through thoughtful analysis and clear communicationRequirements* Experience as a Business Analyst, Healthcare Consultant, or similar role* Experience working with healthcare systems, health payvider, digital health, or healthcare technology* Experience working on CRM systems, call center systems, or similar patient-experience affiliated processes* Experience working directly with cross-functional teams and operational leaders* Experience in consulting environments or client-facing project work* Strong skills in requirements gathering, process mapping, and stakeholder facilitation* Strong written and verbal communication skills, including the ability to communicate complex topics clearly to both technical and non-technical audiences* Ability to structure ambiguous problems and translate them into clear next steps* Ability to work independently while collaborating closely with project teamsNice to have:* Technical Experience with EHR platforms (Epic, Cerner, Meditech) and/or CRM Platforms (Salesforce, Cheers, HubSpot)* Experience supporting process improvement, transformation, or new solution implementation initiativesJob TypeContractCompensation50 - $58