QA Test Manager

QA Test Manager

The QA Test Manager is responsible for testing products to reveal quality and risk related information with the intent of informing a decision. This is a time-critical role, a QA Manager must triage a situation quickly, and be able to split their time across many tasks at once when required. This role requires the skills and temperament needed to work in a very flexible, agile, self-managed fashion, on often intense projects.

What you will do:

• Learn quickly and make effective contributions to projects in a short time span.
• Define test approach & resource plans
• Influence cross-solutions testing
• Define, prioritize, and lead the development of effective tests/checks across the team.
• Encourage and embody teamwork at all levels.

Essential Job Functions

• Preference for experience with IBM OMS, OMOC, SalesForce Commerce Cloud, POS
• Ability to define the testing approach and strategy across a program or multiple projects.
• Ability to act as a subject matter expert and provide coaching to team members on prioritization and estimation of all testing activities.
• Ability to evaluate emerging test design/strategies/practices.
• Demonstrates exemplary teamwork and maintains the respect of others. Diffuses tense situations and manages conflicts appropriately.
• Demonstrates a strong drive and intellectual curiosity to investigate complex technical issues
• Ability to collaborate effectively with all team members and with cross-functional teams
• Ability to negotiate priorities and assure that testing issues are discussed and resolved.
• Ability to review test coverage and propose solutions to increase test effectiveness.
• Ability to diagnose complex issues and suggest testing strategies.
• Demonstrates a core passion to coach and mentor others on testing.
• Ability to coach other testers to create a test strategy or use a test tool.
• Ability to coach and propagate valuable testing practices within the team.
• Utilizes a variety of testing tools and is able to instruct others on their use.
• Ability to switch context quickly and easily.
• Bachelor’s degree in Engineering, Engineering Management, Computer Science, Information Systems or other related disciplines.
• At least 8 years software testing experience.
• 2 or more years of testing management or leading experience.
• Extensive experience in managing complex projects.
• Extensive testing background of retail applications.
• Extensive experience in developing test plans, test strategies, test scenarios, test cases.
• Hands-on experience with Agile project management solutions and testing tools.
• Experience with relational and non-relational databases.
• Familiarity with Cloud based applications.
• Experience with Continuous Integration build/deploy technologies and tools.