Medium Voltage Field Service Technician II, Midwest Region

Job Description

Job Description

Why Work at SMA America

Power the future. Build your career at SMA America.

As the U.S. subsidiary of SMA Solar Technology AG, we have been at the forefront of solar inverter technology since 1981, developing solutions that make photovoltaic power plants simpler, more reliable, safer, and more cost effective. Headquartered in Rocklin, California, SMA America has spent more than two decades helping homes, businesses, and utilities across the country generate clean, reliable power. We are the only inverter manufacturer in the world offering solutions for every system size, from residential rooftops to large scale utility plants, backed by more than 1,500 patents and a presence in over 190 countries.

Innovation is only part of the story. We invest in our people, create room to grow, challenge conventional thinking, and protect a culture where teammates genuinely care about each other and the work. We hire capable people and give them the space to do the job, with clear expectations, open door leadership, and real autonomy.

If you are passionate about driving positive change and want a career where you can take ownership of your work, we would love to meet you. Together, we are not just part of the energy transition, we are helping drive it forward.

Medium Voltage Field Service Technician II, Midwest Region
Field based, Midwest region: Illinois, Indiana, Iowa, Michigan, Minnesota, Missouri, Nebraska, North Dakota, Ohio, South Dakota and Wisconsin

LOCATION AND WORK MODEL

This position is field based and covers the Midwest region, which includes Illinois, Indiana, Iowa, Michigan, Minnesota, Missouri, Nebraska, North Dakota, Ohio, South Dakota, and Wisconsin. Candidates must reside within the Midwest region. This position requires significant regional travel, with occasional travel elsewhere in the United States.

PURPOSE OF THE POSITION

The Medium Voltage Field Service Technician II serves as an experienced field resource who assists crews performing testing, maintenance, and troubleshooting of Medium Voltage equipment and systems. This role performs technical work, ensures safety compliance, and supports customers and critical field operations. It combines solid technical expertise with project ownership and coordination to ensure safe, efficient, and high quality execution of Medium Voltage and High Voltage work across a wide range of electrical equipment and systems.

PRIMARY DUTIES / RESPONSIBILITIES

• Attends daily job site safety briefings, proactively identifying, eliminating, and mitigating hazards.
• Assists crews in the testing, inspection, and maintenance of high, medium, and low voltage electrical equipment.
• Installs, tests, and maintains electrical apparatus, including SF6, vacuum, and low voltage circuit breakers, transformers, grounding systems, battery systems, and switchgear.
• Performs troubleshooting of electrical and control systems, assists in determining root cause, and implements corrective actions.
• Analyzes test results using an understanding of electrical theory to validate system performance and identify deficiencies.
• Consults schematics, wiring diagrams, manuals, and engineering resources to optimize equipment functionality and resolve issues.
• Performs repair, replacement, and maintenance activities to ensure reliable restoration of equipment and systems.
• Conducts DGA sampling and applies the results of DGA reports to determine the correct course of action.
• Repairs external leaks and performs cold weld patches on Medium Voltage transformers.
• Manages project documentation, including test reports, discrepancy lists, and closure packages.
• Supports project planning, resource coordination, and work sequencing to optimize field efficiency.
• Serves as a field point of contact for customers, providing updates, addressing concerns, and ensuring expectations are met.
• Collaborates cross functionally with the Global Service Organization, Quality, and suppliers to provide customers with Root Cause Analysis of failures, and keeps customers informed of RCA status.
• Maintains professional relationships with clients, contractors, and internal teams.
• Other duties may be assigned or required.

REQUIRED QUALIFICATIONS

Field Service Foundation

• A bachelor's or associate degree in electrical or electronic technology, or equivalent experience.
• 3 to 5 years of relevant industry experience.
• Ability to analyze and solve problems effectively.
• Ability to work nonstandard business hours occasionally to support service customer contracts, including weekend or night work when customer requirements at the site call for it.
• A valid driver's license and a driving record that meets SMA insurance requirements, since a company vehicle is assigned to this role.
• Proficiency with Microsoft Office Suite, including Word, PowerPoint, and Excel.

Medium Voltage Specialization

• Experience installing, testing, and maintaining circuit breakers, transformers, grounding systems, battery systems, and switchgear.
• Familiarity with high voltage test equipment and the ability to interpret its results.
• Certifications through the AVO Training Institute or another accredited institution or trade school, either already obtained or completed upon hire with SMA sponsorship:
  • Medium Voltage Transformer Levels I and II
  • Switch Gear and Circuit Breaker Maintenance with grounding and bonding
  • Electrical Safety for Utilities
  • Substation Maintenance I and II

PREFERRED QUALIFICATIONS

• Experience with pad mounted transformers, Medium Voltage terminations, and operation of switchgear.
• Industry certification programs, such as AVO, oil analysis, or manufacturer programs.
• Knowledge of solar or alternative energy markets.
• Knowledge of the National Electric Code.
• NETA Level II or III certification.

TRAVEL REQUIREMENTS

• Travel: Approximately 80% travel, primarily to customer sites across the Midwest region, with occasional travel elsewhere in the United States and internationally.
• Standard rotation: Approximately two weeks on site at a time, with weekends home possible when site conditions allow.
• First year onboarding: Travel is heavier during the first year, including 2 to 3 weeks of mandatory inverter training at SMA America headquarters in Rocklin, CA, and extended on the job field training at project sites alongside experienced team members, which may require two weeks or more away from home at a time.
• Schedule changes: Travel schedules may shift based on customer needs, site conditions, and project timelines.

PHYSICAL REQUIREMENTS

• While at site, the employee is required to stand, walk, talk, hear, and observe surroundings.
• The employee is occasionally required to sit, reach above the shoulder, stoop, bend, squat, and kneel.
• The employee must routinely lift up to 50 pounds.
• The work environment is constrained to a field service environment, with occasional functions in a corporate office.
• The employee is occasionally exposed to electrical hazards and to weather of extreme temperatures.
• The noise level in the work environment is usually moderate.

WE OFFER

• Compensation: $39.00 to $47.00 per hour, dependent on experience and qualifications.
• Benefits: Medical plan options through Aetna, plus Kaiser in California, including a $0 premium option, with SMA covering about 90% or more of medical premiums and contributing up to $1,500 a year to your HSA on the high deductible plan.
• Coverage: $0 employee only dental and vision options, plus short and long term disability and $50,000 in life and AD&D insurance at no cost.
• Time Off: 16 days of PTO, increasing with tenure, plus 12 paid holidays.
• Retirement: 401k plan with a 100% match up to 5%.
• Education: Tuition reimbursement and opportunities for professional development.
• Work Model: Field based, with a home office in the Midwest region and a company vehicle provided.
• Certification: AVO certification training sponsored by SMA.
• Growth: A defined path to Level III, with professional development and training.
• Culture: Collaborative and innovative work environment.

WORK AUTHORIZATION

Applicants must be authorized to work in the United States on a full time basis. SMA America does not offer employment visa sponsorship of any kind, including H-1B, OPT, CPT, or TN visas. Candidates who currently require or will in the future require visa sponsorship are not eligible for this role. Candidates operating under a temporary work permit or any visa tied employment authorization are also not eligible.

AI ASSISTED APPLICATION MATERIALS

We welcome candidates who use AI tools to organize or polish their application materials. Your resume and responses must accurately reflect your own experience and be written in your own voice. Applications that include fabricated or exaggerated experience, hidden text or embedded instructions, or prescreen responses that do not reflect your own knowledge may be removed from consideration. We want to hear your story: the work you have done, the results you have delivered and the experience you would bring to SMA.

RECRUITMENT FRAUD NOTICE

All SMA America openings are posted on our official careers page and all recruiter communication comes from an @sma-america.com address. We never request payment, banking information, or a Social Security number during the recruitment process. If you are contacted about an SMA America role from a personal email account, or asked for any of the above, please forward the message to View email address on ziprecruiter.com -america.com.

Our EEO Policy

We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one's race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran's status, sexual orientation, or any other consideration made unlawful by law.

In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application.

Our Privacy Policy

During your job application or recruitment process with us: (a) SMA may collect your personal information directly from you, such as when you submit your application and resume on our online portal or when you have job interviews with us. We may also obtain your personal information from third parties, including but not limited to your former employers, background or employment check service providers or third-party recruiters; and, (b) SMA may use or process applicants' personal information for relevant purposes including but not limited to general communications with you, identity verification, background or employment checks, determination of eligibility, and making hiring decisions. For successful job applicants who become SMA's staff, we may retain and integrate your personal information collected during the recruitment process into your records at SMA.

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018, as amended including by the California Privacy Rights Act of 2020, and its implementing regulations (the "CCPA"). This Company Personnel and Covered Individuals Privacy Notice for California Residents issued by SMA is applicable to you and explains your CCPA rights and our collection, use or disclosure of your personal information.

If you have any question regarding our privacy policy, please contact us at View email address on ziprecruiter.com