Assistant Community Manager at Cambridge Oaks Apartments

Assistant Community Manager

Location: Cambridge Oaks I & II- Kings Mountain, NC

Responsible for the efficient operation of the assigned community under the direction of the community manager. On a daily basis, the assistant community manager performs the tasks associated with the operation of the property including managing the sales function, pricing, collections, administration, resident services, and maintenance. The acm is also responsible for ensuring the successful leasing of apartments by adhering to community policies and procedures during the application process (e.g., qualifying potential residents, verifying applications etc.). Reports to: community manager. Supervises: onsite staff of assigned properties in absence of community manager. Regional manager will oversee hiring, staffing, wage reporting, marketing, accounts receivable, collections and leasing. Must be flexible and able to work varied schedule, including weekends and some holidays as required.

Essential Duties And Responsibilities

• Fiscal accountability for properties performance
• Development, implementation and monitoring of assets
• Personnel management
• External and internal client/customer relations
• Regulatory compliance

Knowledge, Skills And Abilities

• Excellent communication and interpersonal skills, both verbal and written.
• Advanced organizational skills.
• Ability to direct others to achieve company goals.
• Ability to sell products and services to potential customers.
• Ability to handle multiple tasks and prioritize duties and responsibilities.
• Ability to visually inspect units, grounds, and other aspects of the community to determine standards are met.
• Ability to work with little direction maintaining confidentiality and professionalism.
• Be a team player

Qualifications

• Property manager's or pmic license preferred.
• Multifamily leasing, sales and/or customer service experience is required.
• Knowledge of apartment management laws and regulations, federal, state, and local.
• Knowledge of expense control and financial management.
• Must have a valid driver's license or means of immediate transportation to attend meetings, events and daily activities

Educational And/Or Experience

College degree preferred but not required. Must have training or experience in basic computer use, including common applications such as microsoft word and excel as well as experience with web-based software used in apartment management (yardi voyager, popcard, payscan, rent caf preferred). Other related experience or equivalent education may be substituted.

Language/Mathematical/Reasoning Ability

Ability to generate reports, business correspondence. Effectively present information and respond to questions from clients, customers, and the general public. Must possess the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Should be able to compute rate, ratio and percent. Must be able to apply common sense understanding and carry out instructions furnished written and verbally.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and; talk or hear. The employee frequently is required to stand, walk and sit. The employee is occasionally required to reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Working Conditions And Environment

While performing the duties of this job, the employee primarily works indoors from the nhe, inc. on-site property office. The employee will regularly work in a highly mobile environment in performance of the above duties and responsibilities. The noise level in the work environment is usually moderate.

Policies And Procedures

The employee in this job must be knowledgeable about the company's policies and procedures as described in the company employee handbook.

Benefits

All full-time employees are eligible to participate in our benefits program. nhe offers:

• hdhp health insurance plan
• ppo health insurance plan
• vision insurance
• dental insurance
• short-term disability
• long-term disability
• group life insurance
• health savings account (offered for hdhp plan)
• flexible spending account (fsa)
• employee assistance program (eap)
• 401k retirement plan
• 12 paid holidays (includes birthday holiday)
• up to 130 hours of pto

About nhe, inc.

As a diverse real estate management company, we appreciate the importance that professionalism, caring service and relationships have on providing quality services to residents and property owners alike. We work to provide superior service by capitalizing on our vast experience, dedicated employees and investments in technology, training and certification.

Based in greenville, south carolina, nhe is a leader in homeowner association management services, multi-family and apartment management solutions, and consults with owners and operators to determine best practice operations.

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