Teller I (PT)

Summary The Essential Duties Provides a welcoming environment and communicates professionally and effectively with customers and other members of the team Displays passion for serving others and consistently executes exceptional quality service Performs routine bank teller paying and receiving tasks, including making deposits, withdrawals, transfers, receiving loan payments, cashing checks, verifying endorsements, placing Reg CC holds, cash advances, etc. Maintain and balance the cash drawer by accounting for cash assigned, received, and disbursed Actively contributes to help meet the banking center’s goals, as well as individual referral goals Maintains current knowledge and adheres to all rules/regulations and internal audit controls related to banking center teller operations Participates in job specific training and other various Bank training programs, as necessary Maintains current knowledge of internal risk controls and loss prevention, including reporting of suspicious or unusual customer activity per Bank policy Maintains current knowledge and complies with all federal and state laws and regulations and all established Bank policies and procedures, including internal audit controls related to department operations Maintains current knowledge of all rules, regulations, and laws as they apply to BSA/OFAC/USA Patriot Act/CIP/AML Performs other related duties as required and assigned Description The Teller I is an enthusiastic, highly motivated self-starter with a strong work ethic who delivers exceptional quality customer service with a positive attitude. The Teller I accurately & efficienty processes transactions while building relationships with customers to identify financial needs and recommends banking solutions Essential Duties The duties listed below may not include all responsibilities that the person in this role may be asked to perform. Incumbent may be required to perform other related duties, as assigned, including cross training across other departments, as necessary. In addition, incumbent may be required to rotate between banking centers, as needed. Provides a welcoming environment and communicates professionally and effectively with customers and other members of the team Displays passion for serving others and consistently executes exceptional quality service Performs routine bank teller paying and receiving tasks, including making deposits, withdrawals, transfers, receiving loan payments, cashing checks, verifying endorsements, placing Reg CC holds, cash advances, etc. Maintain and balance the cash drawer by accounting for cash assigned, received, and disbursed Actively contributes to help meet the banking center’s goals, as well as individual referral goals Maintains current knowledge and adheres to all rules/regulations and internal audit controls related to banking center teller operations Participates in job specific training and other various Bank training programs, as necessary Maintains current knowledge of internal risk controls and loss prevention, including reporting of suspicious or unusual customer activity per Bank policy Maintains current knowledge and complies with all federal and state laws and regulations and all established Bank policies and procedures, including internal audit controls related to department operations Maintains current knowledge of all rules, regulations, and laws as they apply to BSA/OFAC/USA Patriot Act/CIP/AML Performs other related duties as required and assigned Qualifications High school diploma or GED Prior cash-handling experience required Demonstrated ability to retain, recall, and consistently apply detailed procedural information Strong attention to detail and ability to maintain focus while performing repetitive and regulated tasks Ability to follow multi-step processes and exercise judgment within established guidelines Strong reliability, accountability, and integrity when handling cash and confidential information Bilingual in English and Spanish required Must be able to work flexible hours as scheduled Monday through Friday, and Saturday rotation (hours will fluctuate as business needs dictate) ORGANIZATION This position reports to the Service Manager This position does not oversee other positions Training Requirements All employees are required to attend scheduled mandatory training and complete online regulatory compliance training courses applicable to their specific job function. In all situations, employees must ensure that their actions fully comply with all federal banking laws and regulations, including internal bank policies and procedures. Failure to adhere to these requirements will be grounds for disciplinary action, including probation and possible termination. COMMUNITY INVOLVEMENT Lone Star National Bank’s Mission Statement includes a commitment to helping our communities grow by serving them with pride and integrity. All employees are encouraged to volunteer for bank sponsored activities, civic, charitable and community events and to be active in the communities we serve. LSNB is an Equal Opportunity/Affirmative Action Employer and does not discriminate in the recruitment, hiring, and conditions of employment on the basis of race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, marital status, disability, age, veteran status, or any other status as protected by applicable laws. Management reserves the right to change this position description at any time according to business needs. #J-18808-Ljbffr