Veterinary Assistant

Veterinary Assistant

Petcare Veterinary Services is looking for an experienced, compassionate and motivated Veterinary Assistant to join our close-knit team! If you enjoy building lasting relationships with clients and patients while working in a supportive, collaborative environment, we'd love to meet you.

As a small practice, we pride ourselves on creating a warm, family-like atmosphere where every team member is valued and every patient receives personalized care. You'll have the opportunity to work alongside experienced veterinarians and technicians, continue growing your skills through ongoing training and development, and make a meaningful impact every day. We believe in teamwork, open communication, and celebrating the people who make our practice a great place to work.

We are a full-service veterinary medical facility located in West Hartford, CT. At Petcare Veterinary Services, our mission is to provide exceptional medical and surgical care for our highly valued patients while supporting the people who care for them. We are committed to promoting responsible pet ownership, preventative healthcare, and client education. Our boutique-style practice offers a collaborative, team-focused environment where every team member plays an important role in making a difference for our patients, clients, and each other.

Veterinary Assistant

Petcare Veterinary Services in West Hartford, CT

$18-$24 per hour depending on experience

What You'll Do

• Provide excellent customer service to clients both in person and over the phone using a multi-line system, including greeting clients warmly, answering questions, and relaying messages accurately and promptly
• Prepare patient files, admit patients, maintain accurate medical records, and update client financial information
• Educate clients on basic animal care, treatments, laboratory tests, medication administration, and discharge instructions
• Prepare invoices, process payments, and support front desk operations as needed in a cross-trained, team-oriented environment
• Assist veterinarians during appointments by gathering histories, restraining patients, and supporting exams in rooms
• Provide surgical support including patient preparation, monitoring assistance, instrument handling, and recovery care
• Execute treatment orders and administer medications as directed by the veterinarian
• Perform laboratory and diagnostic tasks including collecting samples (blood, urine, fecal, cytology), running in-house lab work, taking radiographs, and maintaining lab equipment
• Perform phlebotomy and fill prescribed medications accurately
• Provide daily patient care including walking, feeding, cleaning cages, and monitoring hospitalized pets
• Maintain a clean, organized hospital through housekeeping duties such as laundry, dishes, mopping, and waste removal
• Help create a safe, compassionate, and efficient environment for patients, clients, and team members

This role is ideal for someone who is compassionate, detail-oriented, enjoys teamwork, and thrives in a small-practice setting where your contributions truly make a difference.

Benefits

Our comprehensive benefit package includes:

• Medical, dental, and vision insurance
• 401(k) with a total company match up to 4%, after 6 months of employment
• Generous paid time off and flexible scheduling
• Continuing education allowance and professional development support
• Mental Health Resources
• Company paid bonding leave or applicable state provided bonding leave

Perks for Your Pets Too! Because we know how much your pets mean to you, we offer special benefits designed just for them:

• Pet Care: Discounts on veterinary services and products
• Diagnostics: Savings on reference lab testing
• Nutrition: Discounts on Purina pet foods
• Insurance: Preferred rates with our pet insurance partner

Requirements

3 plus years veterinary experience or education

Team-oriented

Ability to multi-task

Ability to lift 50 pounds

Must be a team player and have compassion for pets and their people