Event Marketing Manager
Teleperformance USA
About TP
TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.
With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Benefits of working with TP include:
- Paid Training
- Competitive Wages
- Full Benefits (Medical, Dental, Vision, 401k and more)
- Paid Time Off
- Employee wellness and engagement programs
TP and You
Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.
Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!
About TP
Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.
With more than 410,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Benefits of working with TP include
- Paid Training
- Competitive Wages
- Full Benefits (Medical, Dental, Vision, 401k and more)
- Paid Time Off
- Employee wellness and engagement program
Purpose
We have an opportunity for a dedicated Event Marketing Manager to join the North America Field Marketing team to lead the strategy, planning, and execution of industry trade shows, owned national engagement events, owned and sponsored regional in-person events, and virtual and hybrid events. These activations are designed to drive brand awareness, demand generation, and client engagement as part of our event programs that enable the North America sales teams.
With a focus on facilitating new business revenue growth, generating leads, increasing brand awareness, and nurturing existing client relationships, this individual will support the organization’s business development, account management and marketing teams through the effective management of event budgets, logistics, and post-event reporting, ensuring a seamless experience across all engagements. The individual will be responsible for driving target audience registrations and attendance and securing speakers as part of the thought leadership content for each event.
S/he will stay informed of the latest event related trends and best practices as well as work with other marketing teams to leverage best practices, learning, tools, and materials. This individual should have a successful track record of organizing events and proving ROI through event marketing strategies and tactics.
This position is 100% work at home. Please expect a high degree of travel for this position – approximately 1-2 times monthly but based on the needs of the business.
Target Salary Range: $70,000-90,000 with a 5% annual bonus opportunity.
Your Responsibilities
- Proven track record of managing large-scale and regional events, including logistics for tradeshow booths, VIP events, and smaller high-touch events and dinners.
- Manage the end-to-end process of event planning and execution, from conceptualization through on-site delivery, ensuring all events are aligned with our corporate goals.
- Exceptional project and budget management skills with an eye for detail in execution, reporting, and ROI analysis.
- Excellent communication and leadership abilities, capable of managing multiple stakeholders and tight deadlines.
- Ability to work independently and successfully in a remote environment when not at an event site.
- Strong understanding of immersive customer engagement tactics, including the selection, management, and execution of collateral and giveaways for all events.
- Advocate for new ideas and approaches in support of continuous improvement and innovation.
- Partner with field marketing on post-event activities and analysis of event success to inform future activations and participation.
- Leverage social media to promote event participation and build awareness.
- Work with broader marketing team as part of an integrated marketing strategy on all events, including travel, calendar, schedule management, client/prospect communications, and invoice/budget management.
- Provide white-glove support for attendees at events.
Qualifications
- 7+ years event marketing experience in B2B services and/or technology industry preferred.
- Experience with corporate-level event management – production, marketing, and logistics.
- Marketing or related degree preferred.
- Ability to manage events across time zones or regions with a strategic, proactive, result-oriented mindset.
- Must have high level of proficiency with various software applications programs including Microsoft PowerPoint, Microsoft Word, and Excel as well as event management software and tools such as Cvent, Goldcast, ON24, Eventbrite, or similar platforms.
- Proven project management and problem-solving skills, delivering events and logistics on time and within budget with a high energy level.
- Be self-motivated, highly organized, detail-oriented, and creative to develop unique, engaging event experiences.
- Professional, energetic, and productive under tight deadlines.
- Excellent written and oral communication, collaboration, and negotiation skills (both verbally and in writing) with the ability to maintain relationships with vendors, peers, partners, and internal senior stakeholders.
- Travel required to event locations.
- Must pass mandatory preemployment background checks which may include pre-screening & drug tests.
Soft Skills
- Process Excellence
- Collaboration
- Communication
- Emotional Intelligence
- Open-Mindedness
- Critical Thinking
- Solution Orientation
- Entrepreneurship
- AI Proficiency
- Data Literacy
Be Part of Our TP Family
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.
TP is an Equal Opportunity Employer
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