Senior Tier 2 Support Manager: SaaS Operations Lead

Fortive Corporation (SE) seeks a Customer Support Tier 2 Manager in Austin, TX. This role requires leading a technical support team, managing escalated cases, and ensuring operational excellence across multiple SaaS products. The ideal candidate will have over 5 years of experience in technical support, with at least 2 years in a leadership role. Strong troubleshooting skills and proficiency in support tools like Jira and Salesforce are essential. The position offers a competitive salary and bonus eligibility as part of the overall compensation. #J-18808-Ljbffr Fortive Corporation (SE)