Warehouse Manager

Warehouse Manager

Trail Drive Management Corp (TDMC) is the not-for-profit organization that manages the spectacular Dickies Arena, a 14,000-seat multipurpose venue located adjacent to the Will Rogers Memorial Center campus in Fort Worth, Texas. Owned by the City of Fort Worth, the state-of-the-art arena opened in November 2019 and hosts a variety of events, including concerts, sporting events, family entertainment, and Fort Worth Stock Show rodeo performances.

Trail Drive Management Corp (TDMC) is looking for a full-time Warehouse Manager. This position will assist the Purchasing Manager with the successful operation of the arena and establishment of an in-house food and beverage operation, as well as the day-to-day and long-term business management. He/she will be responsible for assisting with hiring, training, and maintaining warehouse staff; assisting with pre-event preparation and setup process and adhering to established event schedules; delegating work to staff as necessary.

Essential Job Functions

• Partner with the Food and Beverage department leadership to ensure successful operation of the F&B Department
• Assist with the establishment and enforcement of all company policies
• Work closely with other team members and other departments to ensure department-specific procedures, tasks, and goals are met, consistent and effective communication occurs, efficient operational performance, and a positive reputation of the venue within the market/ industry is maintained
• Assist with the development of policies pertaining to all purchasing and warehouse-related functions of an in-house F&B operation from beginning to end
• Works with the Purchasing Manager to ensure all warehouse team members have the tools necessary to complete their jobs
• Assist in the hiring, training, staffing, and scheduling of all warehouse team members
• Assist in the creation of order guides and requisitions for the warehouse, all restaurants, clubs, catering, rodeo box, club seats, suites, and all concession areas
• Support the monitoring of usage trends and ensure appropriate inventory levels are maintained in anticipation of business needs
• Maintain warehouse par levels and prepare orders
• Oversee daily warehouse operations, including receiving, shipping, and transfer of food and beverage products throughout the arena; make sure established guidelines are followed
• Verify all product transfers and ensure accuracy of information is input into the computer/inventory systems
• Assign daily tasks to warehouse team members and ensure all daily tasks are completed
• Verify all invoices for accuracy and report any shortages or discrepancies
• Establish strong relationships with vendors
• Provide supervision and consistent presence during events; observing event operations and monitoring service delivery; proactively addressing issues and gaps in service
• Supervise and motivate warehouse employees to work as a team
• Support the mentorship and development of supervisors and team members on a daily basis
• Lead team members in month-end inventory counts and ensure accuracy of information is input into computer systems
• Manage and maintain the time and attendance system on behalf of the purchasing department
• Responsible for the safe service and security of all alcoholic beverages
• Ensure HACCP standards are followed, including temperatures of food and beverage, product rotation, and cleanliness and sanitation of the area
• Ensure that daily walkthroughs are conducted throughout the venue with consideration of sanitation, safety, inventory levels, etc.
• Engage with internal and external guests to ensure exceptional hospitality is always received
• Assist in the development and achievement of assigned budget goals
• Contributes to required daily reporting
• Engage with the Trail Drive Management team in coordination of decision-making for facility-specific or event-related items as well as department-specific procedures, tasks and goals, including but not limited to President & General Manager, Director of Finance, Director of Marketing, Director of Food & Beverage, Director of Operations.
• Performs other duties as assigned.

Qualifications

• Must be a minimum of 21 years of age.
• 5+ years of purchasing experience, buying and staff management experience preferred
• Previous experience in high-volume, complex food service operations; sports and/ or entertainment venue strongly preferred
• Previous experience with opening a food & beverage establishment and developing warehouse operations is strongly preferred
• Experience with computerized workforce management software is strongly preferred
• Experience with inventory and order management software is strongly preferred
• English reading, writing, comprehension, math, and computer skills required
• Experience with warehouse ordering, operations requisitioning, and/ or inventory control systems
• Experience with short and long-term inventory planning
• Strong client and vendor relations and staff management skills; previous experience with vendor and product selection strongly preferred
• Demonstrate knowledge in and experience with team member recruitment, training, development, mentoring, and counseling; experience leading teams in a supervisory or management capacity of 10-20 preferred
• Demonstrate ability to complete projects in a reliable, productive and expedient manner while adhering to strict deadlines.
• Keyboarding skills and computer proficiency with software knowledge, including MS Office
• Ability to operate motorized vehicles and warehouse equipment strongly preferred
• Ability to taste and evaluate food and beverage products
• Ability to work a flexible schedule including – nights, weekends, and holidays.
• Able to communicate effectively with management, guests, and team members.
• Ability to handle multiple tasks in a fast-paced, high-energy environment.

Working Conditions

• Employees will work in an environment with fluctuating temperatures.
• Employees must have the ability to lift, push, and pull up to 50 lbs.
• Employees may regularly spend their shift standing/walking, traveling stairs, with limited to no sitting.
• Employees may be exposed to high noise levels and/or fluctuating lights in event settings.
• Employees may be exposed to sharp objects, machines with moving parts, heat from ovens, burners, steam, trays, etc.
• Employees must have the ability to reach, lift, and bend to perform job duties throughout the shift.
• Employees will be exposed to hazardous chemicals, electrical shock risks, and vibrations throughout the shift.
• Employees may be exposed to hazards associated with moving vehicles and require strict adherence to safety protocols.

Other Duties

• This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Duties, responsibilities, and activities may change at any time with or without notice.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.