Front Desk Agent - Night Shift and Second Shift
MADHAV CAPITAL LLC
Job Description
Job Description
Front desk
Benefits/Perks
- Flexible Scheduling
- Career Advancement Opportunities
- Competitive Compensation
Job Summary
We are currently hiring dependable and friendly team members for Part-Time Night Audit and 2nd Shift Front Desk positions. Applicants should have strong customer service skills, be responsible, professional, and comfortable assisting guests during evening or overnight hours. This is a great opportunity for someone looking for flexible part-time work in a welcoming hotel environment. Apply today to join our team!
to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
Responsibilities
- Monitor the maintain knowledge of hotel operations and activities
- Take reservations and answer questions via phone, email, and in-person
- Build rapport with guests and identify their needs through friendly conversation and open-ended questions
- Describe the features and amenities of guest rooms
- Ensure compliance with health and quality standards
Qualifications
- Friendly and outgoing personality
- Familiarity with hospitality industry standards
- Proficient in English; knowledge of other languages is a plus
- Computer literacy
- Able to resolve issues with a customer-focused orientation
- Able to lift 30 pounds
Vacancy posted 2 days ago
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