Dental A/R Representative

Job Description

Job Description

Dental AR Representative - Remote (Contract-to-Hire)

Major NYC Health System | Medix

Medix is hiring a Dental AR Representative to support the revenue cycle team of a major NYC health system. This is a remote contract-to-hire opportunity for someone with experience in dental billing, accounts receivable follow-up, denials, and insurance resolution.

Candidates with strong healthcare AR experience (professional billing/physician billing) will also be considered.

Job Details

Pay: $21-$25/hour
Schedule: Monday-Friday, 8:00 AM-4:00 PM (35 hours/week)
Position Type: 5-month contract-to-hire
Start Date: ASAP or based on availability
Work Location: Remote after required equipment pickup
Eligible States: Candidates must reside in NY, NJ, CT, or PA

*Please Note*: A one-time equipment pickup is required in the NYC area (Fort Lee, Westchester, or Manhattan/Brooklyn/Queens).

Candidates must be able to complete the equipment pickup requirement prior to starting the fully remote assignment.

Job Responsibilities

The Dental AR Representative will be responsible for managing outstanding accounts, following up with insurance carriers, and resolving billing issues through completion.

Responsibilities include:

• Perform AR follow-up on outstanding dental/professional billing accounts
• Review unpaid and denied claims to determine appropriate next steps
• Contact insurance companies regarding claim status, denials, and reimbursement issues
• Submit corrected claims and appeals when necessary
• Resolve claim discrepancies, payment issues, and underpayments
• Handle coordination of benefits (COB) issues
• Research payer requirements and document account activity accurately
• Work assigned accounts through resolution while maintaining productivity expectations
• Collaborate with internal teams to resolve billing and documentation issues

Productivity Expectations

This is a metrics-driven revenue cycle role.

Expected performance includes:

• Working approximately 40-50+ accounts per day , depending on account complexity
• Maintaining accurate notes and documentation within systems
• Meeting quality standards through regular audits and performance reviews
• Managing workload independently while staying organized and meeting deadlines

Required Qualifications

• 3+ years of experience in dental AR, healthcare AR, or professional billing follow-up
• Experience working insurance claims from submission through resolution
• Strong knowledge of:
  • Denials and appeals
  • Insurance follow-up
  • Claim corrections
  • Commercial insurance processes
• Comfortable communicating directly with insurance carriers
• Strong attention to detail and ability to manage multiple accounts

Preferred Qualifications

• Dental billing experience
• Experience with dental claims and payer workflows
• Professional/physician billing experience
• EPIC experience
• Experience working in a hospital, health system, dental group, or large medical practice environment

Work Environment

You will be joining a structured revenue cycle team where:

• Productivity and quality expectations are clearly defined
• Team meetings and check-ins occur regularly
• Employees are expected to manage assigned accounts independently
• Strong communication and follow-through are important

Equipment Information

Company equipment will be provided.

A temporary refundable equipment deposit policy applies:

• $50 per week is deducted from paychecks for the first 10 weeks
• The full $500 deposit is refunded after 10 weeks
• This is not an upfront payment

Additional Information

• This is a Medix contract position with potential opportunity to convert to the client
• If selected, onboarding includes required paperwork, background check, drug screen, and health screenings
• Benefits are available once eligibility requirements are met, including medical, dental, vision, short-term disability, and life insurance

If you have experience with dental AR, insurance follow-up, denials, and claims resolution, apply today to learn more about this opportunity!

For California Applicants:

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.

Company Description

Here at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.

Our commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?

Company Description

Here at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.\r\n\r\nOur commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?