Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Desktop Support Technician II

iT1

The Desktop Support Technician is responsible for delivering high-quality, end-user support across the organization, with a strong focus on customer experience, VIP/executive support, and reliable technical service delivery. This role provides hands‑on and remote support for hardware, software, and enterprise systems while ensuring minimal disruption to business operations. The ideal candidate combines technical expertise with strong interpersonal skills, enabling them to deliver a “white‑glove” support experience, particularly for executive leadership and high‑priority users. Key Responsibilities Customer Service & End-User Support Provide responsive, professional, and courteous technical support to all end users Deliver a high‑quality customer experience by communicating clearly and setting expectations Maintain ownership of incidents and service requests from initiation through resolution Ensure timely updates and accurate documentation within the ticketing system VIP / Executive Support Provide white‑glove technical support to executive leadership and VIP users Anticipate and proactively address technical needs to minimize downtime Maintain a high degree of professionalism, discretion, and urgency when handling executive requests Support executive workstations, mobile devices, and conference room setups with minimal disruption Event & Meeting Support Provide technical support for meetings, conferences, and special events Set up and troubleshoot conference room technology, audio/visual systems, and collaboration tools (Teams, conferencing platforms) Ensure smooth operation of technology during live events and quickly resolve issues as they arise Technical Troubleshooting (Hardware & Software) Diagnose and resolve issues related to Windows operating systems, standard business applications, network connectivity and user access Perform installation, configuration, and maintenance of desktops, laptops, and peripherals Troubleshoot and support printers and secure print systems, docking stations, monitors, and accessories Escalate complex issues to appropriate teams while maintaining ownership Endpoint & Device Support Support device lifecycle activities, including imaging and device deployment, hardware replacements and refresh programs, onboarding/offboarding setup and equipment provisioning Ensure endpoints are configured according to enterprise standards Operational Support & Documentation Utilize ITSM tools (e.g., ServiceNow) to manage incidents, requests, and tasks Maintain accurate and complete ticket documentation for all work performed Follow established policies, procedures, and escalation processes Contribute to knowledge base articles and process documentation Required Qualifications 2–5+ years of experience in desktop or end‑user support Experience supporting Windows‑based environments and enterprise applications Hands‑on experience with hardware troubleshooting (desktops, laptops, printers, peripherals) Familiarity with IT ticketing systems (e.g., ServiceNow or similar) Strong customer service and communication skills Preferred Qualifications Experience with endpoint management tools (e.g., Intune, MECM/SCCM) Experience supporting executive/VIP users in a corporate environment Relevant certifications (CompTIA A+, Network+, ITIL Foundation) Experience in regulated industries (e.g., financial services) Benefits Medical, dental, and vision benefits with highly subsidized premiums Two weeks paid time off in your first year, with increasing PTO as tenure increases, and most major holidays off 401(k) Plan with employer match Onsite Fitness Center #J-18808-Ljbffr

Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Desktop Support Technician II in San Diego, CA vacancy
  • $91.42k - $146.26k

     ...career opening for a Systems Administrator II. This opening is located at IDA’s Center...  ...system administration and programming support for CCR La Jolla, in a primarily Linux-based...  ...1. Installs and configures Linux on desktop and server systems. Builds new physical and... 
    Suggested
    Immediate start

    Institute for Defense Analyses

    La Jolla, CA
    6 hours ago
  • $70k - $120k

     ...Saalex Corporation is seeking multiple System Administrator II inTidewater, VA and San Diego, CA. Saalex Corp., is an Engineering...  ...patching, updates, and system maintenance. Troubleshoot system issues. Support security configurations. Maintain system logs and documentation.... 
    Suggested
    Contract work
    Temporary work
    Local area
    Flexible hours

    Saalex

    San Diego, CA
    4 days ago
  • $65k - $115k

     ...Saalex Corporation is seeking multiple Network Administrator II in Tidewater, VA and San Diego, CA . Position Type: Contingent on...  ...5k-$115k (depending on experience) The Network Administrator II supports the Navy by administering, securing, and maintaining enterprise... 
    Suggested
    Contract work
    Temporary work

    Saalex

    San Diego, CA
    9 hours ago
  • Information Systems Solutions (ISS) is seeking a Systems Administrator II to support the NIWC PAC Information Technology Management Support Services contract. The Systems Administrator II maintains and supports the integrity, availability, and performance of the organization... 
    Suggested
    Contract work

    Socket

    San Diego, CA
    2 days ago
  • Overview We are seeking a Computer User Support Specialist to provide Tier I and II support for end-user systems within a secure Department of Defense environment...  ...preferred ) 3+ years of experience providing user and desktop support in a DoD or secure environment Experience with... 
    Suggested
    Local area
    Remote work

    Kros-Wise

    San Diego, CA
    4 days ago
  • $70k - $120k

     ...Saalex Corporation is seeking multiple System Administrator II in Tidewater, VA and San Diego, CA. Saalex Corp., is an Engineering...  ...$120k (depending on experience) The System Administrator II supports the Navy by administering, maintaining, and securing enterprise... 
    Contract work
    Temporary work
    Local area
    Flexible hours

    Saalex

    San Diego, CA
    19 days ago
  • $26 - $28 per hour

     ...Maintenance Technician II Job Locations US-CA-Chula Vista Job ID 2026-5914 Category Maintenance Services Location US-CA-Chula Vista Location Name Toscana at Rancho Del Rey Overview We are growing! Sares Regis... 
    Full time
    Weekend work

    Sares- Regis Group

    Chula Vista, CA
    2 days ago
  • $23.25 - $26 per hour

     ...dedicated to investing in our people. Our culture is built on trust, support, and the drive to do great work. Whether you're launching your...  ...your future with us! About the Role As a Maintenance Technician II, you will play a crucial role in ensuring the smooth operation... 
    Hourly pay
    Minimum wage
    Full time
    For contractors
    Live in
    Local area
    Flexible hours
    Afternoon shift

    Fairfield Residential

    San Diego, CA
    4 days ago
  • $67k - $73k

    Overview Procopio is seeking a Desktop Support Technician for our downtown San Diego office who will work directly with our firm’s Information Services (IS) team to provide excellent technical assistance and support to our team. In this role, you will act as the primary... 
    Full time
    Work at office
    Remote work
    Flexible hours

    Procopio, Cory, Hargreaves & Savitch LLP

    San Diego, CA
    3 days ago
  • $33.65 - $50.48 per hour

    Join Aya Healthcare, winner of multiple Top Workplace awards! The Desktop Support Technician is an intermediate-level, customer-facing technical support professional responsible for independently resolving escalated Tier 1 issues, handling complex desktop and user support... 
    Hourly pay
    Work at office
    Local area
    Remote work

    Aya Healthcare

    San Diego, CA
    2 days ago
  •  ...information you provide during the application process. Service Technician II - BMW of Chula Vista Non-Exempt Job Summary: A...  ...advanced technical issues, managing resources, and supporting continuous improvement initiatives. Essential Functions:... 
    Local area

    Sunroad Automotive

    Chula Vista, CA
    more than 2 months ago
  •  ...synchronization • Knowledge of web technologies/configuration (IIS, AEM dispatcher, Apache configuration (i.e. in UNIX/LINUX platform...  .../CQ or Windows/UNIX script with standard storage techniques • Support of AEM/CQ5 infrastructure with load-balanced and fail-over capabilities... 

    Xinnovit

    San Diego, CA
    3 days ago
  • $38 - $45 per hour

     ...capabilities with design assistance, as well as engineering applications and automated control systems. Job Summary The Automation Technician II will inspect, test, adjust and, repair new or existing electric, electronic, mechanical, and pneumatic automation devices and... 
    Hourly pay
    Full time
    For contractors
    Flexible hours

    EMCOR Group

    Santee, CA
    2 days ago
  •  ...Snapshot / Role Overview: We're seeking a Automation Technician II in San Diego, CA to support and grow commercial mechanical operations across the region. Impact: - Deliver building automation projects that improve comfort, energy use, and reliability. - Cut... 
    For contractors

    Gulfstream Strategic Placements, LLC

    San Diego, CA
    1 day ago
  •  ...Role: Calibration Technician II Location: San Diego, CA (100% Onsite) Duration: 6 months Job Summary Client is seeking a Calibration Technician II to support its Test Equipment & Metrology team in San Diego. This position is responsible for calibrating, troubleshooting... 
    Work at office

    Spectraforce Technologies

    San Diego, CA
    2 days ago
  •  ...A leading HVAC service provider in El Cajon is seeking a dedicated Service Technician II to maintain and repair commercial HVAC equipment. The ideal candidate will have EPA certification and over 3 years of experience, showcasing exceptional troubleshooting skills. This... 
    Weekend work
    Afternoon shift

    Pueblo

    El Cajon, CA
    4 days ago
  • Aya Healthcare, Inc. is seeking a Desktop Support Technician to resolve Tier 1 and some Tier 2 issues for employees in a hybrid work model. You will troubleshoot Windows and macOS, manage tickets, and document solutions with a focus on customer satisfaction. Join a growth... 

    Aya Healthcare

    San Diego, CA
    3 days ago
  • $95k - $105k

     ...to provide Windows System Administration support for a Research, Development, Test, and Evaluation...  ...of physical and virtual server and desktop infrastructureMaintenance of Group Policy...  ...LevelSecretCertifications (IAT Level II)Required Skills5+ Years of experience working... 

    Piper Companies

    San Diego, CA
    3 days ago
  • $110k - $125k

     ...years of System Administration experienceB.S. Degree in IT/IS or equivalent experienceWindows and VMWare or Hyper-V experienceMicrosoft IIS or Apache web server experiencePowerShell (or similar) scripting experienceNetworking and security fundamentalsLinux admininistration... 
    Immediate start

    Integrated Associates

    San Diego, CA
    3 days ago
  • A global technology services leader seeks a Dynamic PC Support technician in San Diego, California. This role involves troubleshooting desktop and laptop issues while providing exceptional customer support. Candidates should have a technical certification, up to two years... 
    Worldwide

    Worldwide TechServices

    San Diego, CA
    5 days ago
  • $67.6k - $122.2k

     ...Digital Modernization Sector, is seeking a System Administrato r to support various classified environments. The successful candidate will...  ...certifications and experience. Must have a DoD 8570 IAT level II or higher certification such as CompTIA Security+. Experience operating... 
    For subcontractor
    Local area
    Immediate start
    Remote work

    Leidos

    San Diego, CA
    4 days ago
  •  ...business focus is to provide Day 2 remote monitoring & co-managed support and professional services for advanced Cisco, Microsoft and Data...  ...with Microsoft Group Policies Host and maintain server (i.e., IIS, business specific service, etc.) Patching/software upgrades Volume... 
    Remote work

    Globalxperts Inc.

    San Diego, CA
    1 day ago
  • $107.74k - $120.75k

     ...Systems Administrator joining our team to support our intelligence customer in San Diego,...  ...Responsibilities Systems administration of desktop and server systems connected to local and...  ...certification or DoD 8570 Level II equivalent within 90 days of hire. TS/SCI... 
    Temporary work
    Local area

    Dormont Manufacturing Company

    San Diego, CA
    2 days ago
  • $44 - $52 per hour

     ...DUTIES AND RESPONSIBILITIES The Electronics Technician Maintenance (ETM) II applies basic and some advanced technical knowledge to solve routine problems by interpreting manufacturers' manuals or similar documents. Work requires familiarity with the interrelationships... 
    Full time
    Immediate start

    Centurum

    San Diego, CA
    1 day ago
  •  ...Service Technician II As a Service Technician II, you'll take on increased independence in commercial HVAC service, handling routine...  ...to mentor entry-level team members. Our people-first culture supports your progression with hands-on training, certifications, mentorship... 
    Work at office
    Flexible hours
    Afternoon shift

    Pueblo Mechanical & Controls

    El Cajon, CA
    4 days ago
  • Sunroad Automotive Group in Chula Vista, California, is seeking a highly skilled Service Technician II responsible for complex vehicle repairs and maintenance. The ideal candidate will excel at troubleshooting technical issues and managing resources effectively. This role... 

    Sunroad Automotive Group

    Chula Vista, CA
    4 days ago
  • Sunroad Automotive Group is seeking a highly skilled Service Technician II in San Diego, California. The role involves performing complex vehicle repairs and maintenance, diagnosing advanced technical issues, and ensuring compliance with dealership standards. The ideal... 

    Sunroad Automotive Group

    San Diego, CA
    4 days ago
  • Sunroad Automotive Group in San Diego, California, is looking for a Service Technician II to perform complex repairs and maintenance on vehicles. The role demands strong diagnostic skills and the ability to work effectively with a team. The ideal candidate will have 3+... 

    Sunroad Automotive Group

    San Diego, CA
    4 days ago
  • TITLE: Service Technician II JOB DUTIES / GENERAL REQUIREMENTS The Service Technician II has required accreditations including EPA certification and generally has more than 3 years’ experience in the field of HVAC service and repair. The Service Technician II position is... 
    Night shift
    Weekend work
    Afternoon shift

    Pueblo

    El Cajon, CA
    4 days ago
  • Sunroad Automotive Group is seeking a skilled Service Technician II responsible for performing complex vehicle repairs and maintenance in San Diego, CA. The ideal candidate should have excellent diagnostic skills and at least 3 years of hands-on experience in automotive... 

    Sunroad Automotive Group

    San Diego, CA
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Desktop Support Technician II. Be the first to apply!