Director of Infrastructure

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

We are seeking a Director of Infrastructure to help lead and develop a high-performing team responsible for the design, implementation, operation, and support of enterprise infrastructure services. This role will drive operational excellence across cloud, network, systems, and infrastructure platforms while ensuring security, reliability, scalability, and performance. This role partners closely with Engineering, Software Development/Operations (DevOps), Security Operations (SecOps), and other business teams to deliver technology solutions that support business objectives and organizational growth.

What you will experience…

• A fast-paced, collaborative team-oriented environment that encourages everyone to bring their authentic self to work every day
• Professional development for career growth and advancement
• Competitive compensation with full selection of benefits, including company-matching 401k contributions and 20 days of paid time off + holidays + birthdays

Who we are…

Axxess is the leading global technology ecosystem transforming care in the home. Trusted by more than 10,000 organizations worldwide, Axxess empowers the delivery of care to more than 10 million patients through a network that helps providers operate more effectively in an increasingly complex healthcare environment. Using Axxess intelligence®, organizations gain actionable insights and automation embedded directly into their workflows, so they can operate more efficiently, make smarter decisions and pursue growth with confidence. Backed by industry-leading security and compliance certifications, Axxess remains a trusted partner to providers across the continuum of care. Axxess fosters a collaborative culture that fuels innovation and excellence, and is recognized nationally as a “Best Place to Work.”

What you will do…

• Provide layered leadership for the day-to-day operations of enterprise infrastructure environments, ensuring system availability, performance, security, and scalability
• Partner with DevOps, Engineering, Security, and other teams to execute infrastructure strategies and technology initiatives
• Oversee cloud, server, storage, virtualization, and network infrastructure operations
• Direct infrastructure modernization efforts, including automation, monitoring, capacity planning, and performance optimization
• Establish and maintain infrastructure standards, policies, procedures, and operational best practices
• Collaborate with cybersecurity teams to ensure compliance with security standards and regulatory requirements
• Lead business continuity, disaster recovery, backup, and resilience planning initiatives
• Manage change management processes and operational governance to minimize risk and ensure stable system delivery
• Manage vendor relationships, service providers, contracts, software licensing, and infrastructure spending
• Monitor infrastructure performance metrics and service levels while identifying opportunities for improvement
• Drive incident management, root cause analysis, and problem resolution for critical infrastructure services
• Build, mentor, and develop infrastructure professionals through coaching, performance management, and career development
• Manage infrastructure budgets and resource planning in support organizational objectives
• Evaluate emerging technologies and recommend solutions that improve efficiency, reliability, and scalability

What you bring…

• Bachelor’s degree in Information Technology, Computer Science Information Systems or a related field required
• Master's degree preferred
• Advanced certifications such as ITIL, public cloud certifications or related infrastructure certifications preferred
• 8+ years of progressive experience in infrastructure engineering, operations, or systems administration
• 3+ years of leadership experience managing infrastructure teams and driving large-scale technology initiatives with hands‑on leadership approach
• Experience supporting cloud infrastructure, enterprise systems, networking, and virtualization technologies
• Demonstrated success leading infrastructure projects and operational improvements in complex environments
• Knowledge of infrastructure security practices, compliance requirements, and risk management
• Strong project management and organizational skills with the ability to manage multiple priorities
• Strong analytical, troubleshooting, and decision‑making abilities
• Ability to work effectively in a collaborative, cross‑functional environment
• Ability to work in the Dallas office, as this is not a remote position

Axxess is an equal opportunity employer and drug‑free workplace. All applicants must be legally authorized to work in and currently reside in the United States. We offer a competitive package (DOE), benefits, and growth opportunities for everyone who joins Axxess!