Experienced Ford Service Advisor

Experienced Ford Service AdvisorGermain Ford of BeavercreekBeavercreek, OHUp to $4000 Sign-on BonusEarning potential of up to $150,000At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time.As an Automotive Service Advisor, you will own the customer experience in the service lane and are the first point of contact for the client as it relates to their vehicle status, repairs and diagnostics. Well-versed in product offerings, inventory needs, technician scheduling and customer service.Responsibilities:Answer service calls, set and confirm appointmentsWrite repair ordersAct as a liaison between the technician and customerAssist your client through the service process.Collaborate with various team members for loaner availability, proper warranty processing and disclosureQualifications:Previous Ford Service Advisor experience preferredProven track record of excellent CSI scoresStrong sales performance and customer retentionExcellent communication and relationship-building skillsOutstanding organizational and follow-up skillsA positive attitude and strong work ethicClean driving recordGermain Offers:Comprehensive Coverage & Health, Dental and Vision Insurance401(k) Savings Plan with Employer MatchPaid Vacation/Company HolidaysCompetitive Wage PlansOngoing Professional Development and Internal PromotionsCompany Outings and ActivitiesEmployee DiscountsWhether you’re an industry veteran or looking to begin your career in the exciting, fast-paced world of automotive retail, we’ll provide you with the tools, training, and opportunities to help you succeed.For immediate consideration, visit us at GermainCareers.com.We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.