Automotive Internet Sales Representative
Tasca Automotive Group
Description Tasca Chevrolet in Wheeling is seeking talented and outgoing individuals to join our multi-location team in BDC Internet Sales. You will create/schedule/confirm appointments; make outbound calls to generate business for the company and follow-up with clients for aftermarket. You will primarily make inbound and outbound calls to current, previous and prospective clients, report your progress and deliver exceptional customer service. Full training available. Great opportunity! Competitive salary and benefits! EOE Responsibilities
- Communicates effectively with Internet customers and prospects whether by phone, by e-mail or in person.
- Assists customers in scheduling a visit to select a vehicle and offers sales support.
- Confirms customer appointments and follows up afterwards.
- Understands the psychology of Internet customers and works with them accordingly to draw them into the store for proper vehicle demonstration.
- Checks e-mail frequently and respond to inquiries immediately.
- Delivers messages intended for the other departments promptly.
- Notify customers that their messages have been forwarded to the appropriate personnel for prompt attention.
- Handles all Internet sales inquiries personally.
- Research auto-buying services on the Internet and acts as liaison with any services the dealership uses to promote its site or advertise.
- Keeps abreast of new products, features, accessories, etc. and their benefits to customers. Attends product and sales training as requested by manager.
- Make 140 calls in a 6-hour shift.
- Follows script and instructions from a supervisor.
- 401(k)
- 401(k) matching
- Dental insurance: EE, EC, ES & Fam
- Vision insurance: EE, EC, ES & Fam
- Health insurance: EE, EC, ES & Fam
- Group Life and AD&D insurance
- Disability insurance - Long-term and Short-term
- Critical Illness Insurance:
- Accident Insurance
- Paid time off
- Ongoing training and career development opportunities
- Paid Training
- Previous customer service experience
- Excellent team player with collaborative attitude and eagerness to improve
- Pleasant, engaging, professional phone manner
- Ability to multi-task
- Willing to learn and be driven to achieve goals
- Strong PC and internet skills
- Maintains professional appearance
- Ability to follow instructions and receive feedback from supervisor and managers
- Interact effectively and professionally with co-workers
- Understand and follow company policy and procedures
- Must have a valid driver's license
- Must be authorized to work in the U.S.A.
- Must pass pre-employment background checks and screenings
Vacancy posted 2 days ago
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