Manager - Acute Case Management

Manager - Acute Care Case Management (RN or Social Worker) Full-Time | Permanent | Houston, TX

An established, nationally recognized acute care health system is seeking an experienced Case Management Manager to lead a high-performing team supporting Emergency Department & Clinical Observation. This leadership opportunity is ideal for an experienced RN or Social Worker with a strong background in acute care case management, utilization management, and team leadership.

The manager will oversee a small team of direct reports while partnering with physicians, nursing leadership, and interdisciplinary teams to improve patient outcomes, optimize resource utilization, and ensure safe, efficient transitions of care.

Key Responsibilities

• Provide day-to-day leadership and operational oversight of the Case Management department.
• Supervise and mentor case managers and support staff while fostering a collaborative, high-performing team environment.
• Oversee care coordination, utilization management, discharge planning, and clinical resource management.
• Partner with physicians and interdisciplinary teams to improve patient flow, quality outcomes, and regulatory compliance.
• Monitor department performance metrics and implement process improvement initiatives.
• Support staffing, performance management, coaching, and employee development.
• Analyze financial and quality data to drive operational improvements and achieve departmental goals.
• Promote best practices in case management, utilization review, and care coordination across the organization.
• Ensure compliance with applicable regulatory, accreditation, and payer requirements.

Qualifications

• Bachelor's degree in Nursing (MSN Preferred) or Social Work (MSW Preferred) 
• Current Texas Registered Nurse (RN) license or LCSW, LMSW considered 
• Case Management Certification
• Minimum of 5 years of experience in acute care case management, utilization management, discharge planning, or related healthcare management
• Minimum 3 years of hospital-based nursing or social work experience
• Minimum 3 years of leadership or management experience

Ideal Candidate

We're looking for a collaborative healthcare leader who:

• Excels at building strong relationships with physicians and interdisciplinary teams
• Uses data and performance metrics to drive continuous improvement
• Demonstrates exceptional communication and leadership skills
• Thrives in a fast-paced acute care environment
• Is passionate about improving patient outcomes while supporting operational excellence

Compensation & Benefits

• Annual management bonus opportunity 
• Comprehensive health, dental, and vision benefits
• Retirement savings program
• Paid time off
• Professional development and leadership growth opportunities
• Stable, full-time leadership position with an established healthcare organization

If you're an experienced case management leader looking to make a meaningful impact in acute care while advancing your leadership career, we'd love to hear from you. Apply today to learn more about this opportunity!