Facilities Operations Manager

Job Summary

The Facilities Operations Manager is responsible for assuming the duties of the Facilities Operations Project Manager when they are unavailable. This position will oversee a team of facility maintenance technicians and facility operations specialists. Projects range from regular preventative and reactive maintenance to minor construction projects.

Pay Rate: Up to $130,000 per year

Essential Job Functions:

• Lead day-to-day operations of critical facility systems including electrical, mechanical, and monitoring systems.
• Manager operations staff, shift schedules, training programs, and performance evaluations.
• Oversee incident management, escalation procedures, and post-incident reviews.
• Ensure compliance with operational policies, SOPs, MOPs, and EOPs.
• Coordinate with engineering, security, and IT teams to maintain uptime and service quality.
• Track operational metrics and drive continuous improvement initiatives.
• Support audits, compliance reviews, and capacity planning activities
• Manage the day to day operations of the facilities under contract
• Ensuring project Safety/Security
• Manage the preventative and reactive maintenance programs for all facilities utilizing CMMS systems
• Assists in developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Develop detailed plans to track special projects
• Use appropriate verification techniques to manage changes in project scope, schedule, and costs
• Measure project performance using appropriate systems, tools and, techniques
• Report and escalate to management as needed
• Manage the relationship with the client and all stakeholders
• Perform risk management to minimize project risks
• Establish and maintain relationships with third parties/vendors
• Ensure contract compliance
• Following established and/or developing methods and standards
• Recruitment/Staffing/Management/Employee Relations/Supervision of employees
• Task train all contract employees on proper, safe, efficient, effective use/handling of all tools, equipment, methods, chemicals, devices, apparel, procedures, processes.
• Plan, organize and supervise maintenance and repairs performed by building staff. Responsible for maintaining and improving buildings
• Responsible for buildings quality control. Inspects facilities and work areas to eliminate deficiencies
• Continually evaluate the effectiveness of maintenance procedures and programs and makes changes to improve quality, efficiency and effectiveness.
• Review employees work hours to verify accuracy and approves payroll

Job Experience Requirements:

• Bachelor's degree in engineering, facilities management, or related field
• Equivalent experience may be accepted in place of a degree
• 7 years of facility maintenance and management in an industrial or commercial setting
• 5 years of experience in Tier III Data Center operations
• Experience in using Computerized Maintenance Management Systems (CMMS)
• Experience in Building Automation Systems
• Experience directing or supervising mechanical operations and maintenance in buildings

Required Skills:

• Active Top Secret Clearance
• Exceptional communication skills (written and verbal)
• Ability to write and deliver reports
• Strong organizational skills
• Ability to multi-task
• Ability to effectively present information and respond to questions
• Proficiency in using Microsoft Office and Google applications
• Ability to organize and prioritize job duties and assignments
• Ability to work in a team environment and be a leader
• Ability to work independently
• Ability to effectively utilize available resources to maximize productivity

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop; kneel; crouch; or crawl; and talk; or hear. The employee is occasionally required to sit. The employee must frequently lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and depth perception.

Working Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; risk of electrical shock; and vibration. The noise level in the work environment is usually moderate to occasionally loud.

Action Facilities Management, INC (AFM) - is a Woman-Owned Small Business and a Minority Business Enterprise that was established in 2001 to provide government and commercial clients in 11 states and the District of Columbia. AFM's core competencies are in the areas of integrated facilities management such as operations and maintenance; janitorial support; security support; emergency management, and administrative assistance.