Production Support Specialist
Diverse Lynx
Production Support Role
Production Support is responsible for managing the day to day stability of the Consumer and Small Business Card Decision and Underwriting application environment. Real-time restoration and triaging of issues impacting technical services (application/infrastructure) to bank customers and partners in a timely manner while keeping partners advised of significant progress or challenges during the restoration period. Assesses initial severity, gather impacts, creates or updates Remedy tickets. Lead triage calls, keeping the necessary focus on restoral, making sure all necessary teams are engaged and focused on their tasks, and providing updates to leadership and stakeholders regarding progress toward restoral via tools, email and phone. Must be flexible, adapt easily to changing priorities and be able to learn about a variety of technologies very quickly.
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Production Support Specialist in Plano, TX vacancy
$95k - $115k
Job Description Must Have Technical/Functional Skills Objective of Role: Production Support is responsible for managing the day-to-day stability of the Consumer and Small Business Card Decision and Underwriting application environment. Real-time restoration and triaging...SuggestedFlexible hoursNight shiftWeekend work- Provide production support for Genesys CTI and IVR platforms, including real-time troubleshooting and root cause analysis. Participate in incident triage calls , working with operations, engineering, and vendor teams to resolve complex routing and IVR issues. Monitor system...SuggestedWork at officeNight shift
- Markel Corporation is looking for an individual to support underwriting in their Energy & Power Division. This role, based in Texas, requires excellent communication and organizational skills to manage account servicing and facilitate transactions. Applicants should hold...Suggested
- SmithRx is a Health-Tech company seeking dedicated call center professionals to deliver world-class member support. The role requires a 9-week onsite training and nesting period at our Plano office, with a 7:00 am-3:30 pm MT shift during training and rotating hours thereafter...SuggestedWork at officeRotating shift
- SmithRx in Plano, TX is seeking dedicated call center specialists to join our member-support team. You will answer inbound/outbound calls, educate members about pharmacy benefits, and strive for one-call resolutions while handling sensitive HIPAA data. The role requires...SuggestedRotating shift
- SmithRx in Plano, TX is seeking a Seasonal Inbound Call Center Representative to deliver world-class member support. You will handle inbound and outbound calls, educate members about pharmacy benefits, and document interactions with care. This onsite role starts with a...Seasonal workLocal areaMonday to FridayShift work
- Mandatory skills: Application Support, ITIL, ITSM JD: Nearly 6+ years of experience in Application Support and ITIL processes, handling incident triaging, prioritization, assignment, and resolution. Handling service requests, changes, and problem requests. Strong understanding...
$54.62 per hour
...all user queries. 3. Respond to and resolve feed and batch support items, Manage alerts and monitoring. 4. Utilize important framework... .... qualifications: Required Skills: 1. 10+ years of Production Support experience. 2. Strong SQL Knowledge. 3. Strong...Hourly payContract workTemporary workWork experience placement- ...Description Job Description A day in the shop Step onto our production floor and you’ll split your time between hands-on assembly and... ..., and jump in wherever the production or warehouse team needs support—all while following strict safety and quality standards....
Regal Staffing
Carrollton, TX5 days ago - ...Description The Field Sales Support Associate provides a full range of business-critical support - including local sales, marketing... ..., frontline Sales Agents and others to achieve the area's production, operational, and employee engagement goals. Responsibilities...Local area
Comparion Insurance Agency
Plano, TX4 days ago - ...Development, => Software Consultancy and Information Technology Enabled Services.Job DescriptionNeed very very good experience in Production Support Lead.QualificationsBachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three...Permanent employmentFull timeH1b
$19 per hour
...Description XL Pro Staffing and Consulting is NOW HIRING for a Lead Support / Line Leader! Location: Plano, TX 75074 Pay Rate: $19.00... ...an experienced Lead Support / Line Leader to oversee daily production operations in a manufacturing environment. This position is...Hourly payWork at officeImmediate startShift workDay shiftXL PRO CONSULTING GROUP
Plano, TX4 days ago- ...The Facilities Support Specialist is responsible for maintaining and supporting the operational integrity of both the manufacturing floor... ...to facility‑related service requests from both corporate and production teams, ensuring minimal disruption to operations. Coordinate...Hourly payFull timeFor contractorsWork at office
Luminator Technology Group
Plano, TX2 days ago - ...position, you\'ll collaborate with multidisciplinary team members to provide the very best care for patients. The Laboratory Support Specialist collects, processes, and distributes specimens submitted for testing. Your Job Requirements: High school diploma or equivalent...Shift work
Methodist Health System
Richardson, TX4 days ago - ...of 28 employees spans London, Texas, the UAE and Singapore, and supports technical underwriting with experienced engineering expertise.... ...or activity in local commissions; the use or nonuse of lawful products off employer premises during non‑work hours; declining to attend...Work experience placementLocal areaShift work
Markel
Plano, TX1 day ago $20 per hour
...Chat And Ticket Support Specialist Are you a customer service enthusiast with a knack for problem-solving and a passion for creating exceptional... ...dissatisfied customers into happy ones. Master Our Product: Become an expert on our customer-facing features, portals,...Monday to FridayAfternoon shiftPrideStaff
Plano, TX3 days ago- ...Sawmilldcllc is seeking a Remote Client Support Representative to assist travelers before, during, and after trips. This fully remote role emphasizes organized, independent work and exceptional customer service across email, phone, and messaging platforms. Ideal candidates...Remote work
Sawmilldcllc
Plano, TX4 days ago $120k - $150k
...core values showcase who we are and we strive to focus on excellence and sincerity. We are looking for a technically fluent Product Support Specialist to serve as a trusted partner to our customers throughout their journey with AccessFlow. In this role, you will own the...Remote workGrabJobs
Plano, TX14 hours ago$21.5 per hour
...bridges and lift up your colleagues. Job Summary: At SmithRx, we recognize that exceptional customer support is essential for both member satisfaction and product success. In healthcare, this is especially crucial, as it directly impacts patient access to care. We're...Hourly payTemporary workLocal areaWork from homeMonday to FridayFlexible hoursShift workRotating shiftSmithRx
Plano, TX6 days ago$52k
...Job Description Job Description Team Support Specialist Join a stable, growing company with a 40-year history of success and a strong commitment to promoting from within. This is an excellent opportunity for a motivated professional looking to build a long-term...Work at officeRegal Personnel
Richardson, TX11 days ago$80k - $95k
▶ Job Details • Job Title: SCM System Support Specialist - Bilingual (Korean) • Client: Korean IT Services and IT Consulting • Working Location: Plano, TX 75023 • Working Style: Onsite • Employment Type: 1 year Contract / W-2 • Salary: $80,000 to 95,000/...Full timeContract workVisa sponsorshipCinter Technology Services
Plano, TX3 days ago- ...Product Support Specialist Addison Group is partnering with our client to hire two Product Support Specialists to join their customer support and sales operations team. This position serves as a key point of contact for distributors, sales representatives, and customers...Local area
Addison Group
Parker, TX14 hours ago - JPMorganChase seeks a Technology Support Lead to guide teams responsible for maintaining production services and ensuring stability. You will oversee day-to-day operations, identify and troubleshoot issues, and coordinate incident response to restore services quickly....
$86.8k - $165.2k
...Airborne Systems (SAS) is seeking a Senior Integrated Logistics Support (ILS) Specialists, Technical Publications Developers, and Technical... ...schematics, and illustrated parts breakdowns, utilizing system product information, compiled technical reports, drawings, and parts...Full timeTemporary workWork experience placementInterim roleWork at officeRemote workRelocation packageFlexible hours- Wipro in Plano, TX is seeking an experienced End User Desktop Services professional to provide deskside support, hardware deployment, software installs, and ticket resolution. You will coordinate with client areas, perform IMAC services, and ensure high customer satisfaction...
- ...timelines by fulfilling basic underwriting support responsibilities. This position will... ...salary range for the Underwriting Support Specialist position is $21.78 - $29.95/hour with 5%... ...; the use or nonuse of lawful products off employer premises during non-work hours...Full timeWork experience placementLocal areaWork from home
- SmithRx is seeking a Seasonal Inbound Call Center Representative to join our Plano, TX team onsite. You will handle inbound calls and outbound outreach, educating members on pharmacy benefits and resolving inquiries with empathy and efficiency. Ideal candidates will have...Seasonal workMonday to FridayRotating shift
- Productivity, Inc. is seeking an experienced CNC machinist or tooling professional to join our Cutting Tools & Industrial Supplies team in a technical support role. This in-office position focuses on helping customers select cutting tools and troubleshoot machining challenges...Work at office
- ...than 30 years, Axxys has delivered the region’s best service and support for network design, security, monitoring, virtualization,... ...leading manufacturers. Job Description SUMMARY The Support Specialist is a client facing support representative and critical piece of...Remote work
- Behavioral Health Support - Behavioral Health Bring your passion to Texas Health So we are Better + Together! Work location: Texas Health Plano - 6110 West Parker Road, Plano, Texas 75093 (This position is for our outpatient clinic) Work hours: Fulltime; Evenings, Mon...Full timeAfternoon shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Production Support Specialist. Be the first to apply!
Related searches
- support services associate Plano, TX
- entry level IT support specialist Plano, TX
- senior IT support specialist Plano, TX
- integration support specialist Plano, TX
- support specialist remote Plano, TX
- IT support specialist Plano, TX
- family support specialist Plano, TX
- community support specialist Plano, TX
- event support specialist Plano, TX
- operations support agent Plano, TX