Returns Coordinator

Working in a hybrid remote capacity, the full-time Returns Coordinator will perform system adjustments during real-time delivery releases, ensuring accurate communication between various departments and auditing service route results for billing accuracy. Key responsibilities: Identify and execute SAP ER1/EW1 adjustments while auditing delivery and service results Resolve inventory inaccuracies throughout the Supply Chain, including distribution and reverse logistics Complete manual-override warehouse processes for escalated customer issues to enhance accuracy and visibility of merchandise Required qualifications: Experience with SAP ER1/EW1 or similar systems Knowledge of distribution, delivery, and inventory control procedures Ability to work flexible hours, including weekends and evenings Strong analytical skills to recognize trends in inventory transaction data Experience in customer account management and documentation review