Front Desk Member Experience Coordinator

Benefits Flexible schedule Free uniforms Training & development What You'll Actually Be Doing Member Experience Greet members by name and make them feel like regulars from day one Manage check‑ins and keep class flow smooth during busy windows Be the go‑to person for questions, concerns, and first impressions Front Desk Operations Process memberships, transactions, and retail sales Handle incoming calls and inquiries quickly and professionally Manage scheduling, appointment confirmations, and daily organization Social Media & Content Capture real moments – workouts, wins, behind‑the‑scenes energy Post to Instagram and other platforms to keep our community engaged Help tell the story of what D1 North Shore looks like from the inside Facility Standards Keep the lobby, turf, and common areas clean and guest‑ready at all times Restock drinks, snacks, and merchandise Support opening and closing procedures Who We're Looking For You don't need a fitness certification or a background in sales. But you do need to show up on time, bring energy, and care about doing the job right. The best fit for this role is someone who: Is naturally good with people and comfortable starting conversations Stays organized and calm when multiple things are happening at once Takes ownership – if something needs to be done, you do it without being asked Is coachable and open to feedback Has a genuine interest in fitness, sports, or athletic performance (big plus, not a requirement) Schedule This is a part‑time role built around our peak hours – afternoons, evenings, and Saturday mornings. Monday through Thursday: 3:45 PM – 7:45 PM Saturday: 8:00 AM – 12:00 PM Approximately 15–20 hours per week Consistency matters here. Reliable availability is non‑negotiable. Compensation & Perks $18 per hour Full D1 Training membership – train for free on your own time A genuinely fun place to work with coaches and members who take their goals seriously Real opportunity to grow with the business as we scale To Apply If this sounds like you, we want to hear from you. Apply through CareerPlug and tell us a little about yourself – specifically, why this role is a good fit and what "great member experience" means to you. We move quickly on candidates who stand out. #J-18808-Ljbffr D1 Training - North Shore