Part Time Host- Equipment Room

Job Overview A Host or Hostess will welcome patrons, seat them at tables or in the lounge, and help to ensure the quality of the facility and service. The person in this position must have good communication skills, the ability to resolve conflict, and a thorough understanding of Bunkhouse policies. All Bunkhouse employees are expected to greet all guests in close proximity and make each feel important by providing a genuine welcome. They must develop and maintain the company’s culture, values, and reputation in the public eye. Key Responsibilities Ensure immediate response to any and all guest comments and concerns, inform immediate supervisor as necessary, and assist implementing corrective measures. Provide guests with menus. Greet guests and seat them at tables or in waiting areas. Assign patrons to tables suitable for their needs. Inspect dining and serving areas to ensure cleanliness and proper setup. Speak with patrons to ensure satisfaction with food and service, and respond to complaints. Receive and record patrons' dining reservations using Resy. Maintain contact with Kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed. Inform patrons of establishment specialties and features. Direct patrons to waiting areas such as lounges. Operate cash registers to accept payments for food and beverages if applicable. Prepare cash receipts after establishments close. Supervise and coordinate activities of dining room staff to ensure patrons receive prompt and courteous service. Help hire and train other Hosts and Hostesses. Assist in planning functions or other special events and services. Perform other tasks and duties as needed or as directed; employee responsibilities and job descriptions are subject to review and revision. Qualifications High School diploma or GED; college degree preferred. At least 6 months related experience in hospitality or service industry. Must be able to speak, read, write and understand the primary language(s) of the workplace. Ability to use other computer programs (i.e. Property Management System). Benefits Medical, Dental, Vision 401(k) with company match Free room nights; discounted and friends & family room rates Generous paid time off Work‑life benefits including wellbeing initiatives such as a complimentary Headspace subscription Discounts at various retailers including Apple, AT&T, Verizon, Headspace, and many more All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Locations: Hyatt Regency Lake Washington, Renton, WA; Grand Hyatt at SFO, San Francisco, CA. #J-18808-Ljbffr Hyatt Hotels Corporation