Automotive Sales Associates- Ferman Chevrolet North Dale Mabry

Job Category: Car Sales Requisition Number: AUTOM001956 Apply now Posted : July 9, 2026 Full-Time On-site Locations Showing 1 location Join our team at Ferman Chevrolet of North Dale Mabry and help customers find the perfect vehicle for their needs and lifestyle. In this role, you will build relationships, demonstrate vehicle features, conduct test drives, and guide buyers through the sales process from start to finish. Successful candidates are self‑motivated, customer‑focused, and driven to achieve sales goals while delivering an exceptional customer experience. Responsibilities Review online vehicle inventory daily to ensure accuracy on dealer website and 3rd-party websites. Identify and troubleshoot discrepancies. Respond and engage with in-store and online sales inquiries via our CRM tool, online chat, email, text, phone, and social media messaging to understand guests’ needs and match with corresponding vehicles in inventory. Film brief vehicle overviews and send to guests for vehicles of interest. Schedule and confirm guests’ test-drive appointment, prepare vehicle(s) of interest prior to arrival, greet guests at the dealership and accompany them on the test drive to demonstrate vehicle features, technology, and optional equipment available. Be well‑versed in brand product knowledge, competitive product knowledge, and effectively overcome guest objections throughout the sales journey. Regularly communicate with guests until the sale is closed and coordinate the entire transaction from vehicle presentation to pre-finance paperwork. Coordinate sold vehicle delivery to guests ensuring they understand vehicle features and warranty. Introduce each guest to the Service Department and schedule their first manufacturer-recommended maintenance appointment. Prospect for new business using dealership database and networking to identify potential sales opportunities and develop your personal “book” of repeat business. Update and manage guest profiles in dealership database. Maintain CSI scores equal to, or above, manufacturer requirements. Qualifications & Skill Requirements Regularly engage in continuing education to maintain requirements for manufacturer certifications for product knowledge and technology. Prior automotive or retail sales experience required. Experience with CRM software a plus. Comfortable using digital communication tools – social media messaging, email, text in addition to phone. Bi-lingual with proficiency in both English and Spanish highly desirable. Exceptional guest-service skills required. Excellent verbal and non-verbal skills, listening and problem-solving skills. Knowledge of Microsoft Office suite is required. Present a professional and well-groomed appearance. Desire to achieve exceptional guest satisfaction scores. High school diploma or GED equivalent required. Some college preferred. Must have a valid US government-issued driver’s license, safe driving record and be eligible to work in the United States. Must be able to pass a pre-employment background screening and drug test. Benefits and Compensation Competitive hourly base pay. Monthly performance bonuses. Additional incentive and spiff opportunities. Customer satisfaction rewards. Salesperson of the month recognition & bonuses. Professional training & career development. Supportive team culture focused on success. Bonus opportunities throughout the month for top performers. Base Pay: $18.00/hour, plus performance-based bonus and incentive opportunities. About Ferman Established in 1895, Ferman soon became Tampa’s first retail automobile dealer. Today, we are one of the largest employers in the Tampa Bay area with locations throughout Hillsborough, Pasco, and Pinellas counties representing 12 brands of automobiles – BMW, Buick, Chevrolet, Chrysler, Dodge, Ford, GMC, Jeep, Mazda, MINI, RAM and Volvo. Still a family‑owned & operated business, we embrace a simple philosophy: Provide a guest-centered automotive experience with a relentless focus on Service, Selection and Value assuring 100% guest satisfaction. It’s simple. But it’s what makes us different. When you become part of the Ferman Team, you’ll join a company with a friendly, family‑like atmosphere, significant opportunity for advancement with regard to income, responsibility and leadership, and a company with a history of strong ties to our local community and charitable partnerships. Make the decision to work with us and you’ll be part of a world‑class automotive organization reflecting stability and the opportunity to work alongside some of the best in our business. Ferman Core Values Maintain Ferman Standard of Ethics at all times. Embrace a winning team spirit, be positive, lead by example. Follow the Golden Rule – “Do Unto Others As You Would Have Them Do Unto You.” Our Benefits & Perks Competitive salary commensurate with experience. Excellent growth and opportunities for advancement. Modern, state-of-the-art Service facilities. Paid training and education to achieve, and maintain, any job certifications required. 401(k) with company participation. Competitive health, dental, vision and life insurance programs for employees and their families. Short-term & long-term disability insurance available. Health savings account. Paid time off. Employee pricing for new & used vehicles, service and parts. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Ferman Automotive Group