Customer Experience Associate

Join Our Team at FE Warren Exchange

WE WANT YOU ON OUR TEAM! Your FE Warren Exchange is actively recruiting for customer-focused, team-oriented individuals ready to make a difference, WHERE HEROES WORK! We're currently building our talent pool for future employment opportunities at your FE Warren Exchange. This means we're collecting names of interested candidates now, so we can reach out when new positions become available. Even if we don't have openings today, we want to connect with YOU! By joining our list of interested candidates, you'll be among the first to know when positions become available.

Interested? Click 'Apply' button below to express your interest and be added to our talent pool. Or reach out to the Exchange Recruiting Office View phone number on click.appcast.io we're here to help you take the next step toward an exciting career with the Exchange family!

Job Description

As a Customer Experience Associate at the Exchange, you will be a part of an award-winning team. We are committed to hiring our military members and their families, along with anyone that wants to give back to those that serve. We offer various retail opportunities- from front-end cashiers to working in our various departments, to our Express and Class 6 stores. And by joining us, you'll be a part of something great- we give back 2/3rd of our earnings annually to the military community. We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You'll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.

So, what can you expect as a Customer Experience Associate at the Exchange?

• Greet every customer with eye contact and smile in your authentic way
• Acknowledge every waiting customer as soon as they arrive to your lane to let them know you'll be right with them
• Complete transactions accurately and efficiently while engaging customers in appropriate conversation
• Help customers by following the proper procedure for bagging merchandise and moving large or heavy items

Job Qualifications

• Able to learn and adapt to current technology needs
• Able to think quickly on the spot to answer customer questions

Additional Qualifications/Requirements:

• Willing to cross-train and work in other areas of the store, as needed
• Must possess a welcoming and helpful attitude toward customers and other team members
• Cash handling experience preferred
• Excellent communication skills
• Basic computer skills
• Retail experience preferred