Lead Guest Services Team Member

$11.95 - $16.95 per hour

Pilot Company

Company Description
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.
Military encouraged to apply.
Job Description
The purpose of this job is to process merchandise and fuel transactions. Essential Functions include:
Lead a shift of one-to-two cashiers to process all types of cash, credit, and debit transactions
Complete end-of-shift reports and close out procedures
Follow company and local guidelines with regards to the sale of any restricted merchandise items (i.e., alcohol, tobacco)
Maintain an organized and clean work area
Use suggested selling methods to promote and sell products
Ensure quality service is delivered to every guest
Handle guest complaints and issues by following company processes and guidelines; resolve team member conflict; and communicate issues to management
Determine break schedules and team member placement during shift
Assist with other travel center functions such as maintaining deli, cleaning showers and restrooms, stocking, making coffee, etc.
Model behaviors that support the company's common purpose; ensure guests and team members are supported at the highest level
Ensure all activities are in compliance with rules, regulations, policies, and procedures
Complete other duties as assigned
Pay Rates Starting between: $11.95 - $16.95 / hour
Additional Information
Fuel Discount
Nation-wide Medical Plan/Dental/Vision
401(k)
Flexible Spending Accounts
Adoption Assistance
Tuition Reimbursement
Flexible Schedule
Weekly Pay
By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply
Job Location
Google Maps requires functional cookies to be enabled

Apply

Vacancy posted 7 days ago

Similar jobs that could be interesting for youBased on the Lead Guest Services Team Member in Austinburg, OH vacancy

Crew Team Member
...McDonald's Crew Team Member We believe in letting you do you. If you're looking for a part-time or full-time job that supports your... ...classes as a second language World-class training and industry-leading education programs Perfect Attendance Bonus Program...
Suggested
Full time
Part time
Flexible hours
Night shift
Afternoon shift
McDonald's
Jefferson, OH
2 days ago
Team Member
Presents a neat, clean appearance, in company uniform Greets each customer they encounter with a smile and a word of welcome or departure Maintains a clean and safe environment for customers Serves customers according to all company procedures and standards Demonstrates...
Suggested
Taco Bell
Austinburg, OH
2 days ago
EVENING TEAM MEMBER
...Burger King Franchisee Seeking Evening Crew Members PEC Management, a Burger King... ...seeking evening crew members to join our team! As a Team Member, you will become an important... ...and driven to providing excellent guest service! A qualified candidate will serve our guests...
Suggested
Flexible hours
Shift work
Night shift
Afternoon shift
Burger King
Austinburg, OH
4 days ago
McDonald's - Crew Team Member $14-$18/hr
$14 - $18 per hour
McDonald’s is seeking Crew Team Members to assist with daily restaurant operations including customer service, food preparation, and maintaining restaurant cleanliness. Crew Members may work in the front counter, drive-thru, or kitchen depending on shift needs. Responsibilities...
Suggested
Hourly pay
Full time
Part time
Flexible hours
Shift work
Night shift
McDonald's
Ashtabula, OH
5 days ago
Team Members
...enthusiastic, customer-focused Team Members who are passionate about food... ...shopping experience for our guests. We have... ...including Bakery, Curbside, Customer Service, Deli and Cheese, Front End,... ...because they matter. We strive to lead the way in quality, service,...
Suggested
Weekly pay
Full time
Part time
Casual work
Seasonal work
Giant Eagle
Madison, OH
1 day ago
Team Member
...a difference. BRING HOME THE BACON As a restaurant team member, youll help operate the restaurant on a day-to-day basis. Your... ...Curly Fries and Jamocha shakes. Arby's Fast Crafted restaurant services feature a unique blend of quick-serve speed combined with the...
Weekly pay
Casual work
Flexible hours
Shift work
Arby's
Ashtabula, OH
3 days ago
Sonic Drive-In Team Member
...About the Role As a Sonic Drive-In Team Member, you'll be a vital part of our team, providing exceptional customer service and ensuring that our guests receive delicious food and drinks. You'll work in a fast-paced environment, handling various tasks from taking orders...
Flexible hours
Sonic Corp
Ashtabula, OH
5 days ago
Host
...Host/Server Assistant, you will greet our guests at the door with a warm welcome and a... ...our servers in providing exceptional guest service and maintain the overall guest flow of the... ...forward to reviewing your application and potentially welcoming you to our premier team!...
Daily paid
Flexible hours
Shift work
Flynn Group
Ashtabula, OH
4 days ago
Housekeeper
$12.5 - $13 per hour
...Role: Housekeeper Join Healthcare Services Group (HCSG) as a Housekeeper, where you... ...Interact positively with residents, staff, and guests, providing excellent customer service.... ...and be part of a supportive and dedicated team, apply now and start making a difference...
Part time
Local area
Shift work
Day shift
Healthcare Services Group
Geneva, OH
4 days ago
Team Member
$11 - $11.36 per hour
...Availability Overnights (Weekdays + Weekend Availability Required) Time Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun...
Weekly pay
Temporary work
Part time
Local area
Flexible hours
Shift work
Night shift
Weekend work
Weekday work
Circle K Stores, Inc.
Kingsville, OH
1 day ago
KFC Team Member
...KFC Team Member Opportunity Are you ready to take your career to the next level while savoring... ...required - but background in customer service, food handling, cash handling, safety... ...KBP Foods, part of KBP Brands, is a leading restaurant franchise group. Our vision is...
Flexible hours
Shift work
Afternoon shift
KFC
Geneva, OH
1 day ago
Assistant Supervisor / Lead Cleaner - Ashtabula Ohio - 2nd shift
...Full-Service Facility Maintenance company offering a wide range of janitorial services for industrial, commercial, and construction... ...Crystal Clear Building Services is seeking an Assistant Supervisor / Lead Cleaner in Ashtabula County. Shift: Monday through Friday -...
Part time
Monday to Friday
Shift work
Night shift
Afternoon shift
Crystal Clear Building Services
Ashtabula, OH
11 days ago
Shift Lead
Pizza Hut Shift Leader Do you want to shift your career into a higher gear? Your Opportunity, Your Future, Your Career, Great Pay and Benefits! Now offering Instant Pay - instantly access a portion of your pay before pay day! Benefits We Offer Medical, Dental and Vision...
Extra income
Casual work
Flexible hours
Shift work
America's Pizza Company, LLC
Geneva, OH
1 day ago
Receiving Lead
...providing an exceptional experience and service to our rural communities. Whether... ...When you join the Rural King team, you become a contributing member in supporting the needs of and making... ...Responsibilities The purpose of the Receiving Lead is to play a vital role in...
Work at office
Rktalent
Ashtabula, OH
4 days ago
Shift Lead
...patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a... ...Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including...
Work experience placement
Seasonal work
Local area
Shift work
Walgreens Boots Alliance
Madison, OH
1 day ago
Restaurant Team Member
...Restaurant Team Member Store 4705564Q: 5569 State Route 193, Kingsville, Ohio 44048 Shift Availability: Days and Evenings Job... ...Duties, Responsibilities, And Requirements: Provides excellent guest service in a fast and friendly manner Maintains a clean restaurant...
Contract work
Part time
Local area
Flexible hours
Shift work
Afternoon shift
Circle K
Kingsville, OH
4 days ago
Server
...attention to details (perfect plates, perfect bags), and provide our guests with the best, all-around family dining experience. We have... ...and career growth Knowledge: • Excellent guest service skills and experience • Ability to identify and resolve issues...
Daily paid
Local area
Flexible hours
Shift work
Bob Evans
Ashtabula, OH
3 days ago
Restaurant Team Member
...Restaurant Team Member Perform assigned workstation duties to ensure quality products and service are delivered to our customers meeting Papa John's standards. Comply with Papa John's uniform, appearance, and operations standards as defined in the Operations Manual,...
Hourly pay
Local area
Shift work
Night shift
Papa John's
Ashtabula, OH
3 days ago
Guest Service Representative
...automobiles and buses, provides transport services to patients and visitors, and maintains... ...on desktops/racks for customers' use. The Guest Service Representative will serve as a fundamenta... ...when interacting with patients, family members and visitors who may be undergoing...
Ashtabula Regional Medical Center
Ashtabula, OH
3 days ago
Team Member
...Join Our Team At Dunham's Sports LOVE TO TALK SPORTS? Dunham's Sports, one of the largest full-line sporting goods chains in the... ...knowledge of sporting goods to provide our customers with excellent service. Fun, fast paced work environment, with variety in the day to...
Full time
Flexible hours
Night shift
Dunham's Sports
Ashtabula, OH
11 hours ago
Team Member
$15 - $24 per hour
...Immediately Welcome to Love’s! As a Retail Shift Lead, you’ll be one of the first leaders our customers and team members count on. You’ll help create a clean, safe, and... ...the team, and delivering great customer service. We believe in growing our leaders from within—...
Work at office
Immediate start
Shift work
Love's Travel Stops
Madison, OH
24 days ago
Shift Lead
$14 - $20 per hour
...points include driving customer service and maintaining high standards... ...employees, responding to guest service needs, and otherwise role... ...customer satisfaction, provide your team with a great restaurant to... ...coaching and feedback to team members. Assist with any safety...
Hourly pay
Flexible hours
Shift work
Anchor Point Management Group
Madison, OH
2 days ago
Department Lead & Merchandising Coach
The Home Depot is seeking Department Supervisors in Ashtabula, Ohio. This role requires leading, training, and coaching associates to ensure excellent customer service and effective merchandise placement. You will provide valuable insights into operational and merchandising...
The Home Depot
Ashtabula, OH
11 hours ago
Crew Member Jimmy Johns
...Join Our Team at Jimmy John's We are looking for the next rock star to join our family... ...and accurate sandwiches. Inshop crew members also take orders over the phone and register... ...fun and providing excellent customer service! Memorizing the menu is just the start...
Shift work
Jimmy John
Ashtabula, OH
4 days ago
Crew Member OH
$11 - $14 per hour
...Why Wendy's As a Crew Member at Wendy's, you're part of the family from Day 1.... ...energy environment where everyone on the team works hard and works together to satisfy... ...aspects of restaurant operations from customer service to food preparation and cash handling. In...
Full time
Part time
All shifts
Flexible hours
Wendy's
Geneva, OH
4 days ago
Crew Member
...We are looking for Crew Members to join our Dunkin' team! Crew Members are responsible for delivering great and friendly guest experiences. They prepare products according to operational... ...Excellence: Provide great guest service Resolve guest issues Follow...
Shift work
Weekend work
Day shift
Dunkin
Geneva, OH
4 days ago
Team Manager
...importantly the ability to provide our customers an excellent level of service. This is a fun, fast-paced work environment with variety in the... ..., merchandising, administrative functions within the store. Leading and training a staff in providing exceptional customer service....
Dunham's
Ashtabula, OH
1 day ago
Key Team Leader
...Key Team Leader (Key Holder) LOVE TO TALK SPORTS? Dunham's Sports, one of the largest full-line sporting goods chains in the U... ...knowledge of sporting goods to provide our customers with excellent service. Fun, fast paced work environment, with variety in the day to...
Full time
Flexible hours
Dunham's
Ashtabula, OH
4 days ago
Online Order Filling Team Supervisor
$19 - $32 per hour
Hourly Wage: $19 - $32 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance incentives. Additional compensation in the form of premiums may...
Hourly pay
Minimum wage
Full time
Temporary work
Part time
Shift work
Walmart
Ashtabula, OH
1 day ago
Customer Retention Specialist - State Farm Agent Team Member
$20k - $35k
...and are dedicated to providing excellent service that makes a positive impact on the people... ...career, help others, and be part of a team that strives to do good every day, you’ll... ...of interactions. Collaborate with team members to meet retention and outreach objectives...
For contractors
Work at office
State Farm Agent
Ashtabula, OH
3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Lead Guest Services Team Member. Be the first to apply!