General Manager

Overview As a General Manager, you will lead a high‑performing team and oversee the success of the beloved neighborhood bakery‑cafe. You will take full ownership of operations, make strategic decisions, create an environment where your team thrives, guests feel the Panera warmth, and every shift is something to celebrate. Benefits Competitive pay & eligible for quarterly bonuses Free on‑shift meals & unlimited fountain beverages Paid vacation, sick time, and holidays Medical, dental, vision, life insurance, pet insurance & 401(k) with match available Career advancement & leadership development opportunities Tuition discounts Perks & rewards for team members Team member assistance program And much, much more! Responsibilities Own all aspects of leading the bakery‑cafe team, including planning and managing staffing needs, scheduling, people development, career development, performance management, training, and succession planning. Hire, onboard, and train new team members while motivating, energizing, engaging, inspiring, and celebrating the entire team. Manage team performance to ensure the bakery‑cafe’s operational and quality standards and extraordinary guest service expectations are met. Build subject‑matter experts by developing managers on people processes and Panera’s Guiding Values & Behaviors. Follow operational procedures designed to ensure successful execution of all company strategies and initiatives. Ensure every guest is delighted by the quality of our food, service, and staff; build engaging relationships that lead to long‑term, loyal guests. Ensure team members follow company policies and procedures and comply with all federal, state and local regulations. Maintain a healthy and safe workplace that meets Panera’s health, food, safety, and culture standards. Control the bakery‑cafe’s overall costs and inventory. Help build our culture of warmth, belonging, growth, and trust. Qualifications Minimum age: 18 years. 3+ years of restaurant General Manager experience preferred. ServSafe certification (or ability to achieve). Proven ability to drive positive results through strong business acumen. Proven ability to run great shifts while directing, motivating, coaching, and developing others in a fast‑paced environment. Flexible hours including nights and weekends; ability to adjust to shifting priorities. Job Requirements Ability to lift, carry, push, or pull objects up to 25 pounds. Ability to stand and walk for up to 6 hours. Must be able to communicate and understand guests and associates’ directions in a loud environment. Be an ambassador of our Guiding Values and Behaviors. Equal Opportunity Employer Equal Opportunity Employer: Disabled/Veterans. Any job offer for this position is conditional upon the results of a background check. Location: 600650 Belleville, IL - Main Street #J-18808-Ljbffr Panera LLC