Restaurant Shift Leader

Are you a friendly, team-driven person with strong communication, leadership, and problem-solving skills? If so, we have an exciting opportunity for you to join our team as a Shift Leader at Chick-fil-A Southridge Center! Bring your leadership and customer service skills to our restaurant and help lead our dynamic team — whether on the Front of House or Back of House side. At Chick-fil-A Southridge Center, we value our leaders and offer a supportive environment where you can grow and develop your skills. As a Shift Leader, you'll play a vital role in our mission to serve the Charleston community and "be a part of our customers' lives and the communities in which we serve." Pay: Starting at $18/hr What You'll Love About Working Here Work-Life Balance: We recognize the importance of personal time and offer flexible scheduling that supports work-life balance. Growth Opportunities: We're committed to investing in our team's growth, offering career advancement, leadership development, and ongoing training. Industry-Leading Customer Service: Join a team that takes pride in delivering top-tier customer service. Our commitment to guests and each other sets us apart. Team Spirit: We work hard, and we never miss a chance to celebrate our wins together. Comprehensive Training: We provide thorough training across all areas of restaurant operations. Benefits Opportunities for career advancement, leadership development, and ongoing training Paid Time Off Health, Dental & Vision Insurance, including an employer contribution 401(k) with an optional employer match Profit sharing of approximately $1 for every hour worked Access to $2,500 in Scholarships Educational reimbursement up to $500 Food discounts Flexible scheduling Work-anniversary rewards Sundays off What You'll Do as a Shift Leader Build positive working relationships and provide direction and feedback to Team Members Partner with the management team to train and track new Team Members' performance Motivate Team Members to maintain strong customer service scores Ensure shift tasks and opening/closing duties are completed on time Take ownership of the restaurant facilities, keeping them organized and up to sanitation and food safety standards Maintain a thorough understanding of key positions in both Front of House and Back of House Qualifications & Requirements Must be at least 18 years old Leadership experience preferred, ideally in customer service or a kitchen environment Able to lift up to 50 lbs, stand for up to 10 hours, and stay physically active for extended periods Able to work in a fast-paced environment while maintaining a positive attitude under pressure Team-oriented, adaptable, dependable, coachable, with a strong work ethic Able to communicate effectively with guests and Team Members as a leader #J-18808-Ljbffr Ontario Trillium Foundation