Front Desk Coordinator

Job Description

Job Description

We are looking for a Front Desk Coordinator to serve as the first point of contact for visitors and callers. This contract position is ideal for someone who brings strong organization and a service-focused approach to daily front office operations. The role supports administrative activities, maintains accurate records, and helps create a welcoming and efficient environment within a real estate and property setting.

Responsibilities:
• Welcome guests, tenants, and vendors with a courteous and detail-oriented approach while directing them to the appropriate contact or area.
• Manage a multi-line phone system, screen incoming calls, and route messages promptly to support smooth communication across the office.
• Provide front desk and concierge-style assistance by responding to routine inquiries and helping coordinate day-to-day visitor needs.
• Perform data entry tasks with accuracy, keeping internal records current and organized for easy access by the team.
• Maintain digital and physical filing systems to ensure documents are properly stored, tracked, and retrievable when needed.
• Prepare, update, and format routine correspondence, reports, and office documents using Microsoft Word, Excel, and Outlook.
• Support general administrative activities such as scheduling, mailbox monitoring, and follow-up on front office requests.
• Contribute to a positive customer experience by handling interactions with discretion and strong interpersonal judgment.

• Prior experience in a front desk, reception, concierge, or administrative support role.

• Ability to operate a multi-line phone system and manage a high volume of calls efficiently.

• Strong customer service and interpersonal skills with a detail-oriented and approachable demeanor.

• Proficiency in Microsoft Outlook, Word, and Excel for communication, document preparation, and basic tracking tasks.

• Accurate data entry skills and careful attention to detail in recordkeeping and file organization.

• Ability to prioritize responsibilities, stay organized, and manage multiple tasks in a fast-paced office environment.

• Clear verbal and written communication skills with the ability to interact effectively with visitors and internal teams.

Bilingual: Spanish