ASSISTANT MANAGER COLLECTIONS

Job Description

Job Description

Position Description: IT'S TIME TO MAKE YOUR MARK IN AN EXCITING NEW CAREER!
We're looking for dedicated people with a "CAN-DO" attitude. Buddy's Home Furnishings was founded in 1961 and is a Lease Ownership Company that provides quality brand name products such as consumer electronics, appliances, computers, furniture, and accessories to customers to help enhance their quality of life. Buddy's engages in the lease of household durable goods to consumers on a lease-to-own basis. It operates through 300 stores across the country.
The Assistant Manager Collections performs a wide variety of job functions at the direction of the Store Manager, assisting and coordinating store activities to ensure safe, professional, and profitable operations. The Assistant Manager Collections is accountable for meeting company objectives; maintain company quality standards and adhering to company policies.
Principal Responsibilities
\tAcquire and Maintain Customers
\tAct as a customer liaison who resells the benefits of timely rental/lease agreement renewal payments.
\tAssist in managing store personnel; may direct activities of one or more employees.
\tCompliance with all applicable federal, state, and local statutes
\tDecipher, prepare, and review store reports.
\tDocument all customer commitments.
\tEnsure company standards for renewals, delinquencies and store collections are satisfied.
\tFill out paperwork for submission to corporate support.
\tFollow monthly marketing plans and maintain internal quality control standards.
\tManage customer accounts.
\tManaging inventory and cash assets
\tPrepare daily work schedules, delivery schedules, assign tasks, enforce company policy.
\tAll other duties deemed necessary for effective store management.
Essential Requirements
Effective organizational skills.
Established collection skills.
Good communication skills
Handle multiple priorities simultaneously.
Learn and become proficient in POS system.
Maintain professional appearance.
Must be able to read, write and communicate effectively in person and over the phone with employees and customers.
Negotiate and resolve conflict.
Plan, organize, delegate, coordinate and follow up various tasks and assignments.
Recognize and solve problems.
Must have proficient navigational skills with a satisfactory driving record and meet insurability requirements.
Regular and consistent attendance, including nights and weekends as business dictate.
General Physical Requirements
Position routinely requires lifting, loading, moving, and using a dolly for merchandise 50-300 pounds.
Stooping, bending, pulling, climbing, reaching, and grabbing as required
Must be able to traverse multiple flights of stairs while carrying furniture, appliance, and electronics.
Prolonged driving and standing
Must be able to work in and outdoors in a variety of climates and weather conditions.